At a Glance
- Tasks: Lead a team to create amazing guest experiences and manage hotel operations.
- Company: Join the Whitbread Group, a leader in hospitality with a focus on customer satisfaction.
- Benefits: Earn up to £13.86 per hour, enjoy discounts, and access pension schemes.
- Other info: Permanent contract with 16 hours per week and great opportunities for growth.
- Why this job: Make a real difference in guests' stays while developing your career in hospitality.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 28800 - 28800 £ per year.
Whitbread Group is seeking a Duty Manager for the Aberystwyth Premier Inn. In this role, you will lead a team to deliver exceptional customer experiences and manage hotel operations.
The position offers a permanent contract of 16 hours per week and a competitive pay rate of up to £13.86 per hour. You will receive comprehensive training and the opportunity for career progression within the company.
Additional benefits include discounts on Premier Inn stays and meals, as well as pension and savings schemes.
Duty Manager – Lead Guest Experience & Safety in Aberystwyth employer: Whitbread Group
Whitbread Group is an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a Duty Manager at the Aberystwyth Premier Inn, you will benefit from comprehensive training, competitive pay, and unique perks such as discounts on stays and meals, all while being part of a team dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager – Lead Guest Experience & Safety in Aberystwyth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Whitbread's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 3
Show off your leadership skills! As a Duty Manager, you'll be leading a team, so think of examples from your past experiences where you've successfully managed people or projects. Bring those stories to the table!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Duty Manager – Lead Guest Experience & Safety in Aberystwyth
Some tips for your application 🫡
Show Your Passion for Guest Experience:When writing your application, let us know why you’re passionate about delivering exceptional customer experiences. Share any relevant stories or examples that highlight your commitment to guest satisfaction.
Highlight Your Leadership Skills:As a Duty Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated teams in the past and any successful outcomes that resulted from your guidance.
Be Clear and Concise:We appreciate straightforward applications! Keep your writing clear and to the point. Avoid jargon and make sure your key skills and experiences stand out so we can easily see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Whitbread Group
✨Know the Company Inside Out
Before your interview, take some time to research Whitbread Group and the Premier Inn brand. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Experience
Since this role focuses on guest experience, be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest or implemented changes that enhanced their stay. This will show that you understand the importance of exceptional service in the hospitality sector.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
