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- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join Whitbread, the UK's leading hospitality business.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two.
- Why this job: Immediate start with guaranteed hours and a clear career path.
- Qualifications: No experience needed; just bring your fun personality!
- Other info: We value diversity and encourage applications from all backgrounds.
We're currently recruiting in our Lisburn Premier Inn Hotel. Working 16 hours per week over 4 days, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn in Lisburn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
- PAY RATE: Up to £12.56 per hour
- CONTRACT TYPE: Fixed term contract - we don't do zero hours contracts!
- HOURS: 16 hours a week - guaranteed hours to plan your week around
- LOCATION: 136-144 Hillsborough Road, Lisburn BT27 5QY
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you'll do: Join our team at Lisburn Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Front of House employer: Whitbread Group PLC
Contact Detail:
Whitbread Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes them unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when discussing how you would handle various guest situations during the interview.
✨Tip Number 3
Visit the Lisburn Premier Inn before your interview to get a feel for the environment. Observing how staff interact with guests can provide you with valuable insights to discuss during your application process.
✨Tip Number 4
Be prepared to share examples of how you've demonstrated teamwork and adaptability in previous roles, even if they weren't in hospitality. This will highlight your ability to fit into the Front of House team seamlessly.
We think you need these skills to ace Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, even if it's informal. Emphasise any roles where you've interacted with the public or worked in a team.
Craft a Personal Statement: Write a personal statement that showcases your personality and enthusiasm for the role. Mention why you want to work at Premier Inn and how you can contribute to their friendly atmosphere.
Highlight Soft Skills: In your application, focus on soft skills like communication, teamwork, and adaptability. These are crucial for a Front of House position and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whitbread Group PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be friendly and approachable during the interview to demonstrate how you would interact with guests. A warm smile and positive attitude can go a long way!
✨Highlight Customer Service Skills
Even if you don't have direct experience, think about times you've provided excellent service in other roles or situations. Share specific examples that showcase your ability to handle customer needs and create a welcoming environment.
✨Ask Questions
Prepare some thoughtful questions about the role and the company. This shows your interest and enthusiasm for the position. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.
✨Demonstrate Flexibility
Since the role involves working 16 hours over 4 days, express your willingness to be flexible with your schedule. Highlight any previous experiences where you adapted to changing circumstances or worked as part of a team.
