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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Whitbread, the UK's leading hospitality business, known for its inclusive culture.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two when you start.
- Why this job: Gain valuable customer service experience while working in a fun, supportive environment.
- Qualifications: No specific qualifications needed; just bring your friendly personality and passion for service.
- Other info: Flexible shifts available, perfect for students balancing work and studies.
Skip to main content Reception- Team Member Category: Operations – Reception Location: Carrickfergus Belfast Receptionist – Carrickfergus Premier Inn- Hotel Come and be a Receptionist at Premier Inn in Carrickfergus. As the friendly face of our hotel, use your fun personality and your customer se… Receptionist – Carrickfergus Premier Inn- Hotel Come and be a Receptionist at Premier Inn in Carrickfergus. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect. PAY RATE: Up to £11.79 per hour CONTRACT TYPE: 6 month Fixed Term Contract HOURS: 16 a week – guaranteed hours to plan your week around- We would love someone with the flexibility to work across all shifts, including early/evening and nights. LOCATION: 4 Rodgers Quay Alexandra Pier Carrickfergus BT38 8BE Why you’ll love it here: Training and support : We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business. Whitbread Benefits card : Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants Pension and saving schemes : Company pension and save as you earn scheme Discounts : Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us What you’ll do: Join our team at Carrickfergus Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: Advertised: 10 Dec 2024
Reception- Team Member employer: Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
Contact Detail:
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception- Team Member
✨Tip Number 1
Show off your personality! As a Receptionist, being friendly and approachable is key. Practice how you can convey warmth and enthusiasm in your interactions, whether in person or over the phone.
✨Tip Number 2
Familiarize yourself with the local area. Guests often ask for recommendations on places to eat or visit. Having this knowledge will not only impress them but also show your commitment to providing excellent service.
✨Tip Number 3
Be flexible with your availability. The job requires working across various shifts, so highlighting your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 4
Emphasize your teamwork skills. Mention any previous experience where you collaborated with others, as this role involves working closely with housekeeping and other staff to ensure guest satisfaction.
We think you need these skills to ace Reception- Team Member
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your personality is key! Make sure to convey your friendly and approachable nature in your application. Use a warm tone in your cover letter to reflect how you would welcome guests.
Highlight Customer Service Experience: Emphasize any previous customer service roles you've held. Provide specific examples of how you went above and beyond to assist customers, as this aligns with the job's focus on exceptional service.
Flexibility is Key: Mention your availability and willingness to work various shifts, including early mornings, evenings, and nights. This shows that you are adaptable and ready to meet the needs of the hotel.
Express Enthusiasm for the Role: Convey your excitement about the opportunity to work at Premier Inn. Share why you want to be part of their team and how you align with their values of inclusivity and diversity.
How to prepare for a job interview at Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
✨Show Your Personality
As a Receptionist, your personality is key! Be sure to let your fun and friendly side shine during the interview. Share anecdotes that highlight your customer service skills and how you connect with guests.
✨Demonstrate Flexibility
The job requires flexibility across various shifts. Be prepared to discuss your availability and willingness to work early mornings, evenings, and nights. This shows that you're ready to meet the needs of the hotel.
✨Highlight Teamwork Skills
Mention any experiences where you've worked as part of a team, especially in hospitality settings. Emphasize your ability to collaborate with housekeeping and other departments to ensure guest satisfaction.
✨Research the Company Culture
Familiarize yourself with Premier Inn and Whitbread's values, especially their commitment to diversity and inclusion. Be ready to discuss how you align with these values and how you can contribute to a welcoming environment for all guests.
