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- Tasks: Be the friendly face for our overnight guests, ensuring their comfort and safety.
- Company: Join Whitbread, the UK's leading hospitality business, known for its inclusive culture.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours, plus clear career progression opportunities.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: We welcome applicants from all backgrounds and support flexible working arrangements.
Skip to main content Nights Team Member Category: Operations – Nights Location: Belfast We\’re currently recruiting in our Belfast City Centre (Cathedral Quarter) Premier Inn Hotel. Working 32 hours per week over 4 days, paying up to £12.39 per hour. Nights Team Member – Belfast City Centre (Cathedral Quarter) Premier Inn Hotel. Come and be a Nights Team Member at Premier Inn in Belfast City Centre (Cathedral Quarter). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night\’s sleep with us. Immediate start, no experience needed. PAY RATE: Up to £12.39 per hour CONTRACT TYPE: Permanent, full time – we don\’t do zero hours contracts! Over 18s only. HOURS: 32 hours a week over 4 days- guaranteed hours to plan your week around. LOCATION: 2-6 Waring Street, Belfast BT1 2DX Why you\’ll love it here: Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us What you\’ll do: Join our team at Belfast City Centre (Cathedral Quarter) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK\’s leading hospitality business, Whitbread. Here there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: Advertised: 17 Jan 2025
Nights Team Member employer: Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
Contact Detail:
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarize yourself with the hotel and hospitality industry, especially focusing on night operations. Understanding the unique challenges and responsibilities of a Nights Team Member will help you stand out during the interview.
✨Tip Number 2
Highlight any customer service experience you have, even if it's not in a hotel setting. Being able to demonstrate your ability to handle guest inquiries and ensure their comfort is crucial for this role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've handled difficult situations in the past. This will illustrate your calm personality and readiness to ensure guest safety during the night.
✨Tip Number 4
Research Premier Inn and its values, particularly their commitment to inclusivity and diversity. Being able to align your personal values with those of the company can make a positive impression during your application process.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Nights Team Member position. Tailor your application to highlight how your personality and customer service skills align with the role.
Highlight Relevant Skills: Even if you don't have direct experience, emphasize any transferable skills such as problem-solving, communication, and health and safety knowledge. Mention any previous roles where you've demonstrated these abilities.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work at Premier Inn and how you can contribute to their commitment to customer service and inclusivity.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanor is crucial. During the interview, demonstrate how you handle stressful situations and ensure guests feel safe and comfortable.
✨Highlight Customer Service Skills
Customer service is key in this role. Share examples from your past experiences where you provided excellent service or resolved issues for customers, even if they are from different contexts.
✨Emphasize Problem-Solving Abilities
The job requires problem-solving skills. Prepare to discuss scenarios where you successfully identified and solved problems, showcasing your ability to think on your feet.
✨Express Enthusiasm for Inclusivity
Premier Inn values diversity and inclusivity. Be sure to express your support for these values during the interview, and share any relevant experiences that highlight your commitment to creating an inclusive environment.
