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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hotel brand known for its exceptional service.
- Benefits: Enjoy discounts, a pension scheme, and a clear career path.
- Why this job: Perfect for aspiring leaders wanting to make an impact in hospitality.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available; inclusive workplace welcoming diverse applicants.
The predicted salary is between 20000 - 25000 £ per year.
Skip to main content Duty Manager Contract type: Permanent Category: Operations – Hotel Location: Lisburn We’re currently recruiting in our Lisburn Premier Inn. Working 30.5 hours per week, paying up to £12.59 per hour. Duty Manager – Lisburn Premier Inn Come and be a Duty Manager at Premier Inn in Lisburn . Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant. PAY RATE: Up to £12.59 per hour CONTRACT TYPE: Permanent – we don’t do zero hours contracts! HOURS: 30.5 hours a week across 4 days – evenings and weekends included, guaranteed hours to help you plan your week around! LOCATION: Premier Inn Lisburn 136-144 Hillsborough Road, Lisburn, Northern Ireland, BT27 5QY Why you’ll love it here: Training and support : At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow. Whitbread Benefits Card : Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants. Pension and saving schemes : Take advantage of our company pension and save-as-you-earn scheme. Discounts : Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more. What you’ll do: Join our team at Lisburn Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable , high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment , you’ll use your experience , excellent communication , and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: Advertised: 30 Dec 2024
Duty Manager employer: Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
Contact Detail:
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your previous leadership experiences in retail or similar environments during the interview. Be ready to share specific examples of how you motivated your team and improved customer satisfaction.
✨Tip Number 3
Demonstrate your knowledge of health and safety standards relevant to the hospitality industry. This shows that you are proactive and understand the importance of maintaining a safe environment for both guests and staff.
✨Tip Number 4
Prepare questions about the training and career development opportunities at Premier Inn. This not only shows your interest in growth but also aligns with their commitment to supporting employees in their career paths.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Highlight Leadership Experience: Make sure to emphasize any previous leadership roles you've held, especially in retail or hospitality. Use specific examples to demonstrate how you successfully led a team and improved customer experiences.
Showcase Customer Service Skills: Detail your experience in delivering outstanding customer service. Mention any relevant achievements or feedback that highlight your ability to create a welcoming environment for guests.
Tailor Your CV: Customize your CV to align with the job description. Focus on skills and experiences that are directly relevant to the Duty Manager role at Premier Inn, such as communication, organization, and health & safety knowledge.
Write a Compelling Cover Letter: Craft a cover letter that reflects your passion for the hospitality industry and your desire to lead a team. Address how your values align with Premier Inn's commitment to inclusivity and exceptional guest experiences.
How to prepare for a job interview at Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
✨Showcase Your Leadership Experience
Make sure to highlight your previous leadership roles, especially in retail or hospitality. Share specific examples of how you successfully managed a team and improved customer experiences.
✨Demonstrate Customer Service Skills
Prepare to discuss situations where you went above and beyond for customers. This role emphasizes outstanding customer experience, so be ready to share your strategies for ensuring guest satisfaction.
✨Understand Health & Safety Standards
Familiarize yourself with health and safety regulations relevant to the hotel industry. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both guests and staff.
✨Express Your Commitment to Inclusivity
Since the company values diversity and inclusivity, be open about your commitment to creating an inclusive workplace. Share any experiences you have that demonstrate your support for under-represented groups.
