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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hotel brand known for its exceptional service.
- Benefits: Enjoy discounts, a pension scheme, and a career path with training support.
- Why this job: Perfect for aspiring leaders wanting to make an impact in hospitality.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds.
Skip to main content Duty Manager Contract type: Permanent Category: Operations – Hotel Location: Lisburn We\’re currently recruiting in our Lisburn Premier Inn. Working 30.5 hours per week, paying up to £12.59 per hour. Duty Manager – Lisburn Premier Inn Come and be a Duty Manager at Premier Inn in Lisburn . Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you\’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We\’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant. PAY RATE: Up to £12.59 per hour CONTRACT TYPE: Permanent – we don\’t do zero hours contracts! HOURS: 30.5 hours a week across 4 days – evenings and weekends included, guaranteed hours to help you plan your week around! LOCATION: Premier Inn Lisburn 136-144 Hillsborough Road, Lisburn, Northern Ireland, BT27 5QY Why you\’ll love it here: Training and support : At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow. Whitbread Benefits Card : Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants. Pension and saving schemes : Take advantage of our company pension and save-as-you-earn scheme. Discounts : Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more. What you\’ll do: Join our team at Lisburn Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable , high-performing team that ensures the smooth running of our hotel. If you\’ve led a team in a retail environment , you\’ll use your experience , excellent communication , and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: Advertised: 30 Dec 2024
Duty Manager employer: Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
Contact Detail:
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles, especially if you've managed teams in retail or hospitality. This will show us that you have the skills necessary to lead our team effectively.
✨Tip Number 2
Familiarize yourself with the Premier Inn brand and our commitment to customer service. Understanding our values and how we operate will help you demonstrate your alignment with our mission during the interview.
✨Tip Number 3
Prepare examples of how you've handled challenging situations in a team environment. We want to see your problem-solving skills and how you inspire others to maintain high standards.
✨Tip Number 4
Show your enthusiasm for the role and the company. A positive attitude and genuine interest in working at Premier Inn can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Highlight Leadership Experience: Make sure to emphasize any previous leadership roles you've held, especially in retail or similar environments. Use specific examples to demonstrate how you successfully led a team and improved customer experiences.
Showcase Customer Service Skills: Detail your experience in delivering outstanding customer service. Mention any relevant achievements or feedback that highlight your ability to create a welcoming and safe environment for guests.
Tailor Your CV: Customize your CV to align with the job description. Focus on skills and experiences that are directly relevant to the Duty Manager role at Premier Inn, such as communication, organization, and health & safety management.
Express Your Passion for Hospitality: In your cover letter, convey your enthusiasm for the hospitality industry and your desire to contribute to the Premier Inn team. Share why you believe you would be a great fit for their culture and values.
How to prepare for a job interview at Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
✨Showcase Your Leadership Experience
Make sure to highlight your previous leadership roles, especially in retail or similar environments. Share specific examples of how you successfully managed a team and improved performance.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to delivering outstanding customer experiences. Think of situations where you went above and beyond for guests and how you handled any challenges.
✨Understand Health & Safety Standards
Familiarize yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would ensure compliance and maintain a safe environment for both guests and staff.
✨Express Your Commitment to Inclusivity
Since the company values diversity, be prepared to talk about your understanding of inclusivity in the workplace. Share any experiences you have that demonstrate your commitment to creating an inclusive environment.
