At a Glance
- Tasks: Deliver exceptional customer service and maintain wash operations with a hands-on approach.
- Company: Join the Whistle Express Car Wash crew, where teamwork and fun meet.
- Benefits: Flexible part-time hours, friendly work environment, and opportunities for growth.
- Other info: Embrace our values of curiosity, accountability, respect, and excellence.
- Why this job: Be part of a dynamic team and make customers' days shine brighter.
- Qualifications: A positive attitude and willingness to learn are all you need!
The predicted salary is between 10 - 12 £ per hour.
As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.
Key Responsibilities:- Welcome Station and Sales Performance
- Provide excellent customer service with a friendly and professional attitude.
- Support sales and membership growth through consistent processes and knowledgeable guidance.
- Assist with member sign-ups, changes, and account management.
- Follow company policies related to pricing and discounts.
- Wash Station Service
- Follow safety procedures and maintain a clean, organized wash area.
- Assist with vehicle preparation, including identifying preexisting conditions.
- Operate wash equipment safely and efficiently.
- Communicate effectively with team members and management regarding operational issues.
- Convenience Station
- Engage with customers professionally to ensure a positive experience and encourage Google reviews.
- Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
- Stock and organize detail centers to maintain accessibility and inventory accuracy.
- Empty trash cans regularly and maintain clean work areas.
- Maintain vacuum stations by checking for clogs and emptying canisters.
- Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
- General Duties
- Maintain professional conduct and adhere to uniform standards at all times.
- Perform opening and closing duties to ensure smooth operations.
- Clean and maintain the tunnel to ensure safety and operational efficiency.
- Prepare towels and other necessary materials to support daily operations.
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
We share the responsibility for creating the best experience for our customers, team members, and facilities.
- Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things.
- Take Accountability - We take ownership of our actions, commitments, and results.
- Show Respect - We value every person by listening openly, communicating honestly, and treating others with dignity.
- Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement - together.
Team Member in Denbigh employer: Whistle Express Car Wash
Whistle Express Car Wash in Preston is an excellent employer that prioritises a vibrant work culture and exceptional customer service. With a focus on employee growth, we offer training opportunities and a supportive environment where team members can thrive while delivering top-tier experiences to our customers. Join us for a rewarding part-time role that not only values your contributions but also fosters a sense of community and teamwork.
