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- Tasks: Deliver top-notch customer service and support sales growth while keeping things clean and organised.
- Company: Join a dynamic team focused on creating the best experience for customers and team members.
- Benefits: Flexible hours, friendly work environment, and opportunities for personal growth.
- Why this job: Be part of a team that values curiosity, accountability, and respect while pursuing excellence.
- Qualifications: A positive attitude and willingness to learn are key; no prior experience needed!
- Other info: Great opportunity for high school and college students looking to gain valuable work experience.
The predicted salary is between 24000 - 36000 £ per year.
Key Responsibilities:
- Welcome Station and Sales Performance
- Provide excellent customer service with a friendly and professional attitude.
- Support sales and membership growth through consistent processes and knowledgeable guidance.
- Assist with member sign-ups, changes, and account management.
- Follow company policies related to pricing and discounts.
- Follow safety procedures and maintain a clean, organized wash area.
- Assist with vehicle preparation, including identifying preexisting conditions.
- Operate wash equipment safely and efficiently.
- Communicate effectively with team members and management regarding operational issues.
- Engage with customers professionally to ensure a positive experience and encourage Google reviews.
- Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
- Stock and organize detail centers to maintain accessibility and inventory accuracy.
- Empty trash cans regularly and maintain clean work areas.
- Maintain vacuum stations by checking for clogs and emptying canisters.
- Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
- Maintain professional conduct and adhere to uniform standards at all times.
- Perform opening and closing duties to ensure smooth operations.
- Clean and maintain the tunnel to ensure safety and operational efficiency.
- Prepare towels and other necessary materials to support daily operations.
If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
We share the responsibility for creating the best experience for our customers, team members, and facilities.
- Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things.
- Take Accountability - We take ownership of our actions, commitments, and results.
- Show Respect - We value every person by listening openly, communicating honestly, and treating others with dignity.
- Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement - together.
Team Member in Brighton employer: Whistle Express Car Wash
Contact Detail:
Whistle Express Car Wash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look professional and polished for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Team Member in Brighton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of flair while keeping it professional.
Tailor Your Application: Make sure to tailor your application to the Team Member role. Highlight your customer service skills and any relevant experience that aligns with our key responsibilities. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Whistle Express Car Wash
✨Know the Company Values
Before your interview, take some time to understand the company's core values like curiosity, accountability, respect, and excellence. This will help you align your answers with what they value most, showing that you're a great fit for their team.
✨Prepare for Customer Service Scenarios
Since the role involves providing excellent customer service, think of examples from your past experiences where you handled difficult situations or went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your skills.
✨Show Your Team Spirit
This position is all about teamwork, so be prepared to discuss how you work well with others. Share specific instances where you collaborated effectively with colleagues or contributed to a positive team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
