At a Glance
- Tasks: Be the go-to person for client queries and manage service requests like a pro.
- Company: Join Whistl, a leading company in Northampton with a focus on excellent service.
- Benefits: Enjoy competitive pay, great work-life balance, and opportunities for growth.
- Other info: Dynamic team environment with plenty of chances to develop your career.
- Why this job: Make a real difference by ensuring clients receive top-notch support and service.
- Qualifications: Experience in ecommerce or customer-focused roles, plus strong MS Office skills.
The predicted salary is between 28350 - 34650 £ per year.
Whistl in Northampton is seeking a Contract Support Manager to be the first point of contact for client queries, manage service requests and support the contract management team.
You will track performance against SLAs and provide clear reporting to deliver excellent service.
Ideal candidates will have experience in ecommerce, fulfilment, 3PL or customer-focused environments, with strong MS Office skills and a calm, data-driven approach to decision making.
#J-18808-Ljbffr
Client-Facing Contract Support Manager in Moulton employer: Whistl
Whistl North is an exceptional employer that prioritises the well-being and growth of its drivers, offering a modern fleet and long-term stability in a dynamic logistics environment. With a strong commitment to employee development and a supportive work culture, drivers can expect meaningful career progression and a sense of belonging within a team that values their contributions. Located in a thriving area, Whistl North provides unique advantages such as competitive pay and flexible working hours, making it an attractive choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client-Facing Contract Support Manager in Moulton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Whistl and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Whistl!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Whistl keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Client-Facing Contract Support Manager in Moulton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Whistl:This is your chance to really connect with the team at Whistl. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Whistl
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Whistl.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Whistl that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Whistl. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
