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For Companies At a Glance
- Tasks: Manage and grow key client relationships while driving revenue and retention.
- Company: Join Whistl, a market leader in the parcel industry with a dynamic team.
- Benefits: Competitive salary, commission opportunities, health plans, and career development.
- Other info: Enjoy a supportive work environment with excellent rewards and growth potential.
- Why this job: Make an impact by delivering exceptional service to government customers.
- Qualifications: Two years of account management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a commercially driven Account Manager looking for your next challenge? At Whistl, we are looking for a confident and proactive Account Manager to manage and grow a portfolio of predominantly government customers, delivering strong commercial performance and exceptional service. This is a field-based role where you will take ownership of key client relationships, identify growth opportunities, and drive retention, revenue, and profitability across your portfolio. We offer a competitive annual salary plus the opportunity to earn up to 40% of salary through commission and bonus, making this an excellent opportunity.
About the Role
- Manage and develop a portfolio of key customers within a defined territory.
- Deliver against commercial targets including revenue, volume, and margin.
- Build and deliver effective account plans to drive growth and retention.
- Identify upsell and cross-sell opportunities across Whistl services.
- Lead client meetings, reviews, and contract renewals.
- Analyse customer data to identify efficiencies and improvements.
- Provide accurate forecasting and support business planning.
- Work closely with internal teams to ensure excellent service delivery.
Benefits
- Annual leave enhanced with long service.
- Company Pension.
- Long service rewards: both financial and leave-based.
- Health cash plan.
- Life assurance scheme.
- Critical Illness Cover.
- Career development opportunities.
- Access to a well-established Employee Assistance Programme provider.
- Company Car.
- Access to our prestige benefits and rewards portal.
- And other excellent benefits you'd expect from a market leader.
Requirements
- Experience managing a portfolio of clients to a high standard, with at least two years relevant experience or an equivalent combination of education, training, and experience.
- Good knowledge of the DSA and/or parcel industry.
- Ability to understand and articulate customer needs and requirements.
- Ability to lead face-to-face meetings with contacts at all levels within a customer base, e.g. operational contacts, commercial contacts, business owners.
- Confident and clear verbal and written communication skills, including the ability to adapt communication style based upon the audience.
- Ability to conduct face-to-face presentations to customers.
- Strong analytical and numeracy skills, including the ability to analyse data and draw relevant conclusions.
- Ability to establish and maintain effective working relationships with colleagues, managers and clients.
- Ability to influence at colleague level.
- Ability to prioritise and coordinate multiple work requirements to meet deadlines.
- Full, valid UK driving licence essential.
- Occasional overnight stays to meet business requirements.
Desirable:
- University degree or equivalent.
- Industry qualifications, e.g. JIC Mail, Direct Marketing, Print certifications and accreditations.
Additional Information:
- Extensive use of telephone, video, and face-to-face communication.
- Regular periods of sitting for extended durations.
- Frequent domestic travel across the UK is required.
Account Manager Belfast in Mossley employer: Whistl
Contact Detail:
Whistl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Belfast in Mossley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Whistl and understand their services inside out. Think about how your experience aligns with their needs, especially in managing client relationships and driving growth. Practice common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Account Manager Belfast in Mossley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role at Whistl. Highlight your experience managing client portfolios and any relevant achievements that showcase your ability to drive revenue and retention.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client relationships and delivered exceptional service in the past.
Show Off Your Analytical Skills: Since the role requires strong analytical skills, don’t forget to mention any experience you have with data analysis. Share examples of how you've used data to identify growth opportunities or improve client satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining the Whistl team!
How to prepare for a job interview at Whistl
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of clients you'll be managing. Research Whistl's services and think about how they can benefit government customers. This will help you articulate your ideas on growth opportunities during the interview.
✨Prepare for Client Meetings
Since this role involves leading client meetings, practice your presentation skills. Think about how you would approach a meeting with a government client. Prepare to discuss how you would build effective account plans and drive retention, as well as any upsell or cross-sell strategies you might suggest.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data in previous roles to identify efficiencies and improvements. Bring examples of how you've analysed customer data to drive commercial performance. This will demonstrate your strong analytical and numeracy skills, which are crucial for the role.
✨Communicate Confidently
Practice adapting your communication style based on your audience. Whether you're speaking to operational contacts or business owners, being able to convey your message clearly is key. Use examples from your past experiences to illustrate your ability to build relationships and influence at all levels.