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- Tasks: Manage and grow key client relationships while driving revenue and retention.
- Company: Join Whistl, a market leader with a focus on exceptional service.
- Benefits: Competitive salary, commission opportunities, health plans, and career development.
- Other info: Enjoy a dynamic role with travel opportunities and excellent long-term rewards.
- Why this job: Make a real impact by working with government clients and driving growth.
- Qualifications: Two years of experience managing client portfolios and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a commercially driven Account Manager looking for your next challenge? At Whistl, we are looking for a confident and proactive Account Manager to manage and grow a portfolio of predominantly government customers, delivering strong commercial performance and exceptional service. This is a field-based role where you will take ownership of key client relationships, identify growth opportunities, and drive retention, revenue, and profitability across your portfolio. We offer a competitive annual salary plus the opportunity to earn up to 40% of salary through commission and bonus, making this an excellent opportunity.
About the Role
- Manage and develop a portfolio of key customers within a defined territory
- Deliver against commercial targets including revenue, volume, and margin
- Build and deliver effective account plans to drive growth and retention
- Identify upsell and cross-sell opportunities across Whistl services
- Lead client meetings, reviews, and contract renewals
- Analyse customer data to identify efficiencies and improvements
- Provide accurate forecasting and support business planning
- Work closely with internal teams to ensure excellent service delivery
Benefits
- Annual leave enhanced with long service
- Company Pension
- Long service rewards: both financial and leave-based
- Health cash plan
- Life assurance scheme
- Critical Illness Cover
- Career development opportunities
- Access to a well-established Employee Assistance Programme provider
- Company Car
- Access to our prestige benefits and rewards portal
- And other excellent benefits you'd expect from a market leader
Requirements
- Experience managing a portfolio of clients to a high standard, with at least two years relevant experience or an equivalent combination of education, training, and experience
- Good knowledge of the DSA and/or parcel industry
- Ability to understand and articulate customer needs and requirements
- Ability to lead face-to-face meetings with contacts at all levels within a customer base, e.g. operational contacts, commercial contacts, business owners
- Confident and clear verbal and written communication skills, including the ability to adapt communication style based upon the audience
- Ability to conduct face-to-face presentations to customers
- Strong analytical and numeracy skills, including the ability to analyse data and draw relevant conclusions
- Ability to establish and maintain effective working relationships with colleagues, managers and clients
- Ability to influence at colleague level
- Ability to prioritise and coordinate multiple work requirements to meet deadlines
- Full, valid UK driving licence essential
- Occasional overnight stays to meet business requirements
Desirable:
- University degree or equivalent
- Industry qualifications, e.g. JIC Mail, Direct Marketing, Print certifications and accreditations
Additional Information:
- Extensive use of telephone, video, and face-to-face communication
- Regular periods of sitting for extended durations
- Frequent domestic travel across the UK is required
Account Manager Belfast in Hyde Park employer: Whistl
Contact Detail:
Whistl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Belfast in Hyde Park
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Whistl on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Whistl and understand their services inside out. Think about how your experience aligns with their needs, especially in managing client portfolios and driving growth. Confidence is key!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've successfully managed accounts and driven revenue. Numbers speak volumes, so be ready to share your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Whistl team. Don’t miss out on this opportunity!
We think you need these skills to ace Account Manager Belfast in Hyde Park
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience managing client portfolios and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your verbal and written communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of successful client meetings or presentations you've led.
Highlight Analytical Abilities: We love data-driven decision-making! Make sure to mention any experience you have with analysing customer data and how it helped improve performance or identify growth opportunities. This will show us you're not just about relationships but also about results.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity at Whistl!
How to prepare for a job interview at Whistl
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of clients you'll be managing. Research Whistl's services and think about how they can benefit government customers. This will help you articulate your ideas on growth and retention during the interview.
✨Prepare for Client Meetings
Since this role involves leading client meetings, practice how you would present to different stakeholders. Tailor your communication style based on the audience, whether it's operational contacts or business owners. Role-playing with a friend can help you feel more confident.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data in previous roles to identify efficiencies and drive performance. Bring examples of how you've analysed customer data to make informed decisions. This will demonstrate your strong analytical skills and ability to forecast effectively.
✨Highlight Your Relationship-Building Skills
Emphasise your experience in establishing and maintaining effective working relationships. Share specific examples of how you've influenced colleagues and clients in the past. This will show that you can manage key client relationships successfully, which is crucial for this role.