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- Tasks: Join us as a cafe assistant, serving food and drinks while ensuring a clean environment.
- Company: Whistl is a leading delivery management company, handling over 4 billion items annually.
- Benefits: Enjoy 31-36 days of leave, discounts on popular brands, and health cash plans.
- Why this job: Perfect for those who thrive in a busy cafe, with opportunities for career development.
- Qualifications: Previous experience in food service and a valid hygiene certificate are required.
- Other info: Part-time role with flexible hours, ideal for students or those seeking weekday shifts.
We are looking for a cafe assistant to join our team in Gateshead depot. This is a fantastic part-time opportunity offering a great range of benefits and weekday shifts .
If you have previous experience and thrive working in a busy cafe environment, we would love to hear from you!
As a cafe assistant, you will report to the cafe manager and assist with the preparation and sale of food and beverages and be expected to maintain a high standard of food hygiene and cleanliness of the cafe and facilities.
The main responsibilities of this cafe assistant role include are but not limited to:
- Welcoming customers to the cafe.
- Preparing and serving hot food and beverages.
- Taking payments for goods.
- Assisting with inventory and ordering goods if required.
- Maintaining a clean and tidy working environment.
- Upholding a high level of customer service.
- Ensuring that health and safety rules are adhered to and any issues are reported.
If you have experience in customer service and food preparation as a cafe assistant, catering assistant, barista, kitchen assistant, cafe server, cafe attendant, or in a similar role, apply today!
Benefits
- Enhanced annual leave entitlement, starting at 31 days (including public holidays), increasing up to 36 days with long service
- Access to our prestige Benefits and Rewards Portal including discounts on high-street shopping, days out, entertainment and food & drink, including popular brands such as Apple, Samsung, and Buyagift.
- Long service rewards, both financial and leave-based.
- Health cash plan in which you can get money back on health treatments such as prescriptions, eye care, dental, and more.
- Life assurance scheme: A scheme that may provide a lump-sum payment should you die whilst employed by the company.
- Career development opportunities: through E-Learning, Management Development Programmes, and Apprenticeships in which you can gain professional qualifications during working time at no cost to yourself.
- Access to a well-established Employee Assistance Programme provider, who provides support to our people and their families in areas such as their health and well-being.
And other excellent benefits you\’d expect from a market leader.
Additional Information
This role offers 20 hours per week, Tuesday to Thursday, 9am to 13:00 and Friday 8:00 to 16:00.
Required Skills
To carry out this role, we are looking for a candidate with:
- Previous experience working in the food preparation and service industry.
- A valid hygiene certificate.
- A friendly persona who is enthusiastic about working in a busy cafe environment.
- Excellent customer service and communication skills.
- Flexibility to work additional hours to cover holidays throughout the year.
About The Company
Whistl is a delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.
Whistl is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.
Due to the nature of our business, this role may be subject to a basic DBS check.
Cafe Assistant employer: Whistl
Contact Detail:
Whistl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Make sure to highlight your previous experience in food preparation and customer service during any informal conversations or networking opportunities. This will help you stand out as a candidate who understands the demands of a busy cafe environment.
✨Tip Number 2
Familiarise yourself with the specific health and safety regulations related to food service. Being knowledgeable about these can give you an edge in discussions with the cafe manager, showing that you take hygiene and safety seriously.
✨Tip Number 3
Demonstrate your enthusiasm for the role by visiting the cafe before applying. Engage with staff and customers, and observe the workflow. This will not only give you insights but also show your genuine interest in being part of the team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role may require covering additional shifts, expressing your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food preparation and customer service. Use specific examples from previous roles to demonstrate your skills, especially in busy cafe environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience and how it aligns with the responsibilities of the cafe assistant position.
Highlight Relevant Skills: Emphasise your valid hygiene certificate and excellent customer service skills in your application. These are crucial for the role and will make you stand out to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Whistl
✨Show Your Customer Service Skills
As a cafe assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations with a friendly attitude.
✨Demonstrate Food Hygiene Knowledge
Since maintaining food hygiene is crucial in this role, make sure to discuss your valid hygiene certificate and any relevant experience you have. Be ready to answer questions about food safety practices and how you ensure cleanliness in your work environment.
✨Express Your Enthusiasm for the Role
Let your passion for working in a busy cafe environment shine through during the interview. Share why you enjoy this type of work and how you thrive under pressure. Employers appreciate candidates who are genuinely excited about the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work as part of a team. Think of examples where you've successfully managed a busy shift or resolved a customer complaint, and be ready to discuss them.
