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For Companies At a Glance
- Tasks: Manage and grow key client relationships while driving revenue and retention.
- Company: Join Whistl, a market leader in the parcel industry with a dynamic team.
- Benefits: Competitive salary, commission opportunities, career development, and excellent perks.
- Other info: Enjoy a supportive work environment with opportunities for travel and growth.
- Why this job: Make a real impact by delivering exceptional service to government customers.
- Qualifications: Two years of relevant experience and strong communication skills required.
Are you a commercially driven Account Manager looking for your next challenge? At Whistl, we’re looking for a confident and proactive Account Manager to manage and grow a portfolio of predominantly government customers, delivering strong commercial performance and exceptional service. This is a field-based role where you will take ownership of key client relationships, identify growth opportunities, and drive retention, revenue, and profitability across your portfolio. We offer a competitive annual salary plus the opportunity to earn up to 40% of salary through commission and bonus, making this an excellent opportunity. Apply today to take the next step in your career with Whistl.
About the Role
- Manage and develop a portfolio of key customers within a defined territory
- Deliver against commercial targets including revenue, volume, and margin
- Build and deliver effective account plans to drive growth and retention
- Identify upsell and cross-sell opportunities across Whistl services
- Lead client meetings, reviews, and contract renewals
- Analyse customer data to identify efficiencies and improvements
- Provide accurate forecasting and support business planning
- Work closely with internal teams to ensure excellent service delivery
Benefits
- Annual leave enhanced with long service
- Company Pension
- Long service rewards: both financial and leave-based
- Health cash plan
- Life assurance scheme
- Critical Illness Cover
- Career development opportunities
- Access to a well-established Employee Assistance Programme provider
- Company Car
- Access to our prestige benefits and rewards portal
- And other excellent benefits you'd expect from a market leader
Requirements
- Experience managing a portfolio of clients to a high standard, with at least two years’ relevant experience or an equivalent combination of education, training, and experience
- Good knowledge of the DSA and/or parcel industry
- Ability to understand and articulate customer needs and requirements
- Ability to lead face-to-face meetings with contacts at all levels within a customer base, e.g. operational contacts, commercial contacts, business owners
- Confident and clear verbal and written communication skills, including the ability to adapt communication style based upon the audience
- Ability to conduct face-to-face presentations to customers
- Strong analytical and numeracy skills, including the ability to analyse data and draw relevant conclusions
- Ability to establish and maintain effective working relationships with colleagues, managers and clients
- Ability to influence at colleague level
- Ability to prioritise and coordinate multiple work requirements to meet deadlines
- Full, valid UK driving licence essential
- Occasional overnight stays to meet business requirements
Desirable:
- University degree or equivalent
- Industry qualifications, e.g. JIC Mail, Direct Marketing, Print certifications and accreditations
Additional Information:
- Extensive use of telephone, video, and face-to-face communication
- Regular periods of sitting for extended durations
- Frequent domestic travel across the UK is required
Account Manager Belfast employer: Whistl
Contact Detail:
Whistl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research Whistl and understand their services inside out. We want you to be able to discuss how you can drive growth and retention for their government customers confidently.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in managing client portfolios. We want them to see the value you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you take that next step in your career, so let’s make it happen!
We think you need these skills to ace Account Manager Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience managing client portfolios and any relevant achievements that showcase your ability to drive revenue and retention.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Whistl. Mention specific examples of how you've successfully managed client relationships and delivered exceptional service.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, be sure to include examples of how you've used data to identify growth opportunities or improve efficiencies in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining the Whistl team!
How to prepare for a job interview at Whistl
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of clients you'll be managing. Research Whistl's services and think about how you can leverage them to meet client needs. Being able to discuss specific strategies for growth and retention will show your proactive approach.
✨Prepare for Client Meetings
Since this role involves leading face-to-face meetings, practice your presentation skills. Prepare a mock meeting where you outline how you would engage with a client, focusing on their needs and how you can provide solutions. This will help you feel more confident during the actual interview.
✨Showcase Your Analytical Skills
Be ready to discuss how you've used data in previous roles to drive decisions. Bring examples of how you've analysed customer data to identify efficiencies or improvements. This will demonstrate your strong analytical skills and your ability to contribute to Whistl's commercial performance.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your experience and how it relates to the role. Tailor your communication style to reflect the audience, as this is crucial for building relationships with clients at all levels. Confidence in your verbal and written communication will set you apart.