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For Companies At a Glance
- Tasks: Lead a dynamic team, drive performance, and ensure quality standards in our Bedford warehouse.
- Company: Join the UK's leading delivery management company with a strong team culture.
- Benefits: Enjoy competitive pay, career development, health plans, and long service rewards.
- Why this job: Make a real impact by coaching and supporting your team to achieve their best.
- Qualifications: 1+ years in a relevant environment and strong communication skills required.
- Other info: Flexible shifts and a supportive workplace that values diversity and well-being.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
We’re looking for an enthusiastic and motivated Team Leader to support our Bedford operation. This is a hands‑on role where you’ll help drive performance across the warehouse, maintain 5S and Opertune standards, support quality checks, and coach team members to achieve their best. Acting as a key link between the team and management, you’ll step up in the Supervisor’s absence and ensure targets for volume, quality and efficiency are consistently met, helping Whistl deliver the highest quality and most cost-effective service for our customers.
Job Opportunity
What You’ll Be Doing
- People & Resource Management
- Lead by example, demonstrating professionalism in all interactions.
- Support the coordination of shift activities, helping to prioritise and delegate tasks effectively.
- Monitor attendance, conduct, and performance in line with company policies.
- Train and coach team members from induction onwards to support their development.
- Assist in the creation of team performance reports (KPIs, absence, skills, H&S, etc.).
- Step up to run the shift in the Supervisor’s absence.
- Communication
- Support daily team briefs and debriefs to ensure clarity of goals and expectations.
- Help build a strong team culture through effective collaboration and information sharing.
- Process Management
- Maintain and encourage adherence to all standard operating procedures.
- Drive Opertune and 5S initiatives throughout the operation.
- Support quality checks to ensure compliance with processes and standards.
- Ensure full compliance with regulatory requirements, including H&S, Mail Integrity, CDG and Data Protection.
- Accurately record and report any incidents, accidents, or near misses.
- Act as a key support during the Supervisor absence.
Essential Skills
What We’re Looking For
- Strong verbal and written communication skills.
- Confidence in giving feedback and influencing team performance.
- Good organisational skills with the ability to work accurately under pressure.
- Competence in Microsoft Excel and Outlook.
- For some Supervisory roles, a forklift truck (FLT) Licence, First Aid, Fire Warden or relevant Health & Safety Training will be required.
Experience & Qualifications
Ideally, 1+ years’ experience within a 3PL, FMCG or Downstream Access environment.
Additional Requirements
Flexibility to work across different shifts and occasionally different locations. Shift - Monday to Friday 11 pm to 07.30 am.
About Company
We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK. We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers. We think as part of a team, act with a can‑do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeding both our business and personal development goals. We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves. We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.
Benefits
- Annual leave enhanced with long service.
- Company Pension.
- Long service rewards: both financial and leave-based.
- Health cash plan.
- Life assurance scheme.
- Critical Illness cover.
- Access to our prestige benefits and rewards portal.
- Career development opportunities.
- Access to a well‑established Employee Assistance Programme provider.
- And other excellent benefits you’d expect from a market leader.
Team Leader in Bedford employer: Whistl UK Ltd
Contact Detail:
Whistl UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Bedford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with their team and customers. This will help you tailor your answers and show that you're a great fit for their vibe.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to convey ideas clearly and motivate your team. Try role-playing common interview questions with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Prepare some examples of how you've led a team or improved processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you demonstrate your leadership skills effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader in Bedford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Team Leader and how you can contribute to our Bedford operation.
Tailor Your Experience: Make sure to highlight your relevant experience in people management and process adherence. We love seeing how your past roles have prepared you for this hands-on position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and achievements, as strong communication is key for this role. Remember, we appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Whistl UK Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role. Familiarise yourself with the key responsibilities like supporting quality checks and coaching team members. This will help you demonstrate your enthusiasm and readiness to step up in the Supervisor's absence.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams or managing resources. Think of specific examples where you've successfully motivated a team or improved performance. This will show that you can lead by example and maintain professionalism in all interactions.
✨Communicate Clearly
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask about team culture and collaboration, which will highlight your interest in building a strong team environment.
✨Demonstrate Your Organisational Skills
Since the role requires good organisational skills, think of instances where you've had to prioritise tasks under pressure. Be ready to share how you manage your time effectively and ensure compliance with standard operating procedures, as this will resonate well with the interviewers.
