At a Glance
- Tasks: Lead our e-commerce strategy and enhance online shopping experiences.
- Company: Thriving family-run fashion business in Manchester City Centre.
- Benefits: Hybrid working, flexible hours, bonus structure, and extra holiday options.
- Other info: Inclusive culture with regular social events and excellent career growth.
- Why this job: Join a dynamic team and make a real impact in the fashion industry.
- Qualifications: 3+ years in e-commerce with strong analytical and creative skills.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Based in Manchester City Centre, Deansgate (hybrid). Salary – Competitive, Negotiable DOE, full time, permanent position.
An exciting opportunity to join a thriving fashion business based in the heart of Manchester City Centre. A third-generation family-run business which has developed from a singular Chorlton market stall to being a global leader in design, production and delivery of innovative fashion lines. Our expertise extends across trend research, design, development and sourcing. Specialising in outerwear, jersey, knitwear, wovens, denim and non-clothing accessories and footwear.
The Role
We are looking for an enthusiastic and experienced E-Commerce / Digital Manager who is commercially minded and data driven. The E-Commerce / Digital Manager will be responsible for developing and executing our e-commerce strategy, managing the day-to-day operations of our online shopping channels, and driving revenue growth and market share.
This role requires a blend of digital campaign oversight, technical expertise, analytical insight, and managerial skills to create a seamless and profitable online shopping experience for our customers. You will also support the coordination of campaigns and digital initiatives to ensure our online presence is consistent and commercially effective.
This is a busy role for someone looking to develop within a dynamic and growing wholesale clothing company. You will need to work closely with other teams across the business to ensure our digital presence performs and grows!
Responsibilities
- Drive and build our Ecommerce performance by monitoring trading performance including website traffic and conversion triggers, using web analytics tools to evaluate website performance and make data-led recommendations to support strategic decision-making.
- Full P&L responsibility for direct consumer marketplace trading ensuring profitability and growth.
- Work closely with Brands, Creative, and wider teams to plan and execute the trading and digital campaign calendar, ensuring initiatives are delivered on time and aligned with business goals.
- Support the organisation and tracking of campaigns, ensuring performance data is captured, reported, and used to optimise future activity.
- Ensure a seamless and user-friendly shopping experience.
- Work closely with the Merchandising Team to ensure accurate and competitive pricing and discount positioning. Oversee full product launch execution, from planning to publishing, and conduct site audits to ensure stock is accurately displayed online with correct imagery and information.
- Regularly produce competitor analysis across online and retail channels to inform strategy and maintain a strong market position.
Qualifications
- 3+ years\' experience in a similar role. Fashion industry experience is desirable but not essential
- Strong knowledge of ecommerce platforms and direct consumer marketplace channels
- Demonstrable experience of developing and growing an ecommerce team
- Skilled in user behaviour analysis, conversion optimisation, and campaign planning
- Strategic and analytic mind that balances with a creative and innovative approach
- Proven record of delivering conversion, sales and profit growth
What’s on offer?
- Hybrid working
- Flexible working hours
- Salary Sacrifice Scheme to purchase additional holidays
- Birthday day off
- Comprehensive Employee Assistance Programme
- Cycle to work Scheme
- Eye care Vouchers
- Pension scheme
- Bonus structure (role specific)
- Modern City Centre office
- Relaxed and inclusive working culture
- Regular social events
Application
By clicking ‘apply\' you will be taken to our ATS to complete your application.
Referrals increase your chances of interviewing at Whispering Smith by 2x
Manchester, England, United Kingdom – 3 weeks ago
E-Commerce Manager in Manchester employer: Whispering Smith
Join a thriving, family-run fashion business in the heart of Manchester City Centre, where innovation meets tradition. With a relaxed and inclusive work culture, flexible hours, and numerous employee benefits including a salary sacrifice scheme for additional holidays and a comprehensive Employee Assistance Programme, this is an excellent opportunity for growth and development in the dynamic world of e-commerce. Embrace the chance to make a meaningful impact while enjoying regular social events and a modern office environment.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Manager in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Whispering Smith are looking for when hiring for a E-Commerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Whispering Smith for the E-Commerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Whispering Smith as a E-Commerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Whispering Smith’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Manager.
We think you need these skills to ace E-Commerce Manager in Manchester
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Whispering Smith, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Whispering Smith's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Whispering Smith. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Whispering Smith
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Whispering Smith uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Whispering Smith. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
