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For Companies At a Glance
- Tasks: Be the heartbeat of our office, supporting operations and health, safety, and environmental initiatives.
- Company: Join Which?, the UK's consumer champion, promoting fairness and simplicity.
- Benefits: Enjoy 28 days holiday, a fantastic pension scheme, and flexible working options.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience in admin roles, strong communication skills, and tech-savvy.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
The predicted salary is between 25000 - 29000 £ per year.
This role offers a competitive salary, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this. This role is being offered on a 6-month Fixed Term Contract.
About the role
To play a central role in the smooth running of our workplaces. In this varied position, you will be the heartbeat of our day-to-day office operations. You will provide vital support for our property management and health, safety and environmental (HSE) team. You enjoy being at the centre of office life and love to collaborate. You will live our values: we care, we're brave, we make it happen, and we're connected.
Key responsibilities
- Office Operations and Facilities Support: Serve as the first point of contact for the Workplace Experience team, manage office supplies and stock levels, log/track maintenance issues, and support internal office initiatives (e.g., moves, refurbishments).
- HSE and Compliance Management: Support the HSE Adviser, coordinate staff health and safety training (including DSE assessments), and maintain accurate training records, compliance logs, and controlled documents for policies and risk assessments.
- Administrative and Communications Support: Manage the departmental inbox, provide general administrative support to the wider team, assist with new staff onboarding arrangements, and maintain the internal intranet (Hub) pages.
- Finance and Records Administration: Maintain various tracker spreadsheets for requests and compliance, produce basic reports for management.
- General Support and Project Participation: Provide cover for the Front of House team when necessary, participate in relevant projects (which may include creating databases or presentations), and operate with flexibility to support the needs of the office.
About you
- Organisational and Administrative Expertise: Proven experience in an administrative or team support role, demonstrating exceptional attention to detail, accuracy, and strong multi-tasking and prioritisation abilities in a fast-paced environment.
- Customer Focus and Communication: Pride in providing a high standard of service to colleagues and visitors, coupled with a professional, approachable manner and the ability to communicate clearly across the business.
- Technical Proficiency: Relevant experience using MS Office/Google programs and being comfortable and proficient with software packages, with a keenness to use AI in your work.
- Proactive and Reliable: The ability to be solutions-focused, calm under pressure, proactive in spotting what needs doing, and a strong team player with a flexible approach.
- Desirable Expertise: Experience in a commercial office or multi-tenant environment, prior support for HSE or facilities teams, experience in raising purchase orders, and knowledge of DSE processes, training coordination, or document control.
The interview process
- First stage video call - 30 mins.
- Second stage in person interview London office with role based task.
Benefits
- 35 hour working week.
- Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days.
- Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
- Healthcare insurance & Private medical insurance.
- A discretionary death in service benefit provision equivalent to six times your annual salary.
- Free access to Which? member content and free access to Which? money & legal helplines.
- Free wills for all Which? employees, plus, partners of employees can make their will.
- Discount site Pluxee which offers large discount off everyday shopping and holidays.
- Work from (almost) anywhere for 4 weeks of the year policy.
About Which?
We promote a great work-life balance, offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. We value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential.
Workplace Experience & HSE Administrator - 6 months FTC employer: Which?
Contact Detail:
Which? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience & HSE Administrator - 6 months FTC
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in. Plus, it gives you some great talking points during the interview!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Show off your skills! Bring examples of your past work or projects that relate to the role. Whether it's a report, presentation, or even a spreadsheet, having tangible proof of your abilities can really impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workplace Experience & HSE Administrator - 6 months FTC
Some tips for your application 🫡
Be Yourself: We want to hear your unique voice! Make sure your CV and statement of suitability reflect who you are and your experiences. This is your chance to shine, so let your personality come through.
Tailor Your Application: Take a moment to read the job description carefully. Highlight your relevant skills and experiences that match what we're looking for. Show us how you can be the heartbeat of our office operations!
Show Off Your Skills: Don’t forget to mention your organisational and administrative expertise. We love candidates who can juggle multiple tasks while keeping everything running smoothly, so give us examples of how you've done this in the past.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of everything and ensures your application gets the attention it deserves!
How to prepare for a job interview at Which?
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around office operations, HSE compliance, and administrative support. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires exceptional organisational and administrative expertise, prepare examples from your past experiences that highlight your attention to detail and ability to multitask. Think of specific situations where you successfully managed multiple priorities or improved processes in a fast-paced environment.
✨Demonstrate Customer Focus
This position is all about providing a high standard of service to colleagues and visitors. Be ready to discuss how you’ve gone above and beyond in previous roles to ensure customer satisfaction. Use concrete examples to illustrate your professional and approachable manner when communicating across teams.
✨Be Tech-Savvy and Proactive
The role mentions a need for technical proficiency, so be prepared to discuss your experience with MS Office and any other relevant software. Additionally, think of instances where you’ve proactively identified issues and implemented solutions. This will show that you’re not just reactive but also a forward-thinking team player.