Senior Writer/ Researcher FTC 12 months

This role offers a competitive salary, hybrid working (Every Tuesday and first Thursday of the month in our London office), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this. Salary £35,100 to £40,000 per annum.

Only applications with a cover letter will be considered. Limit your cover letter to the equivalent of one side of A4 and you must clearly state why you want to work at Which?, and three key skills you have to offer. Please note: Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability reflect your own voice and experiences.

About the role: Excellently written content based on our rigorous product testing is at the heart of this role. The Senior Writer/Researcher works with colleagues across the Product Testing Team to oversee and deliver consumer-focused testing and results. This research underpins the consumer-focused online product reviews, advice and magazine features for Which?.

• Producing well-written and consumer-focused content across a range of channels.
• The design, implementation and delivery of a range of product tests to deadlines and to budget and ensuring research plans are followed and kept up to date.
• Ensuring online content is kept up to date and optimised to meet performance targets for traffic, sign ups and affiliate journeys.

About you: You’re skilled at writing consistently good online and print copy to deadlines and you may well have had consumer-facing content published already. You’re comfortable interpreting and working with data sets in spreadsheets. You may have direct experience of conducting product assessments. You’ll have solid experience of working within teams to deliver agreed outcomes and you’re able to build and maintain internal relationships. You’ll have proven strong workload and project management skills, enabling you to keep multiple tasks and projects with short and longer term deadlines running smoothly and to budget. You have a proactive approach and are willing to take responsibility for tasks. You have an understanding of web metrics (including SEO and traffic metrics) and you may have experience of using a Content Management System.

The interview process for this role involves:

• A pre-interview writing task (approx 300 words).
• An in-person interview on Teams (approximately 90 minutes) consisting of experience-based competency questions with a written research task.

Benefits: We also have these benefits for you to consider:

• 35 hour working week.
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days.
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
• Discount site Pluxee which offers large % off everyday shopping and holidays.
• Annual Award (depending on employee and company performance).
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months).
• A discretionary death in service benefit provision equivalent to six times your annual salary.
• Free access to Which? member content and free access to Which? money & legal helplines.
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy.

About Which?: We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full-time working week (35 hours) e.g. part-time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk. Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site. At Which? we value diversity and we’re committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and we’ll make reasonable adjustments if you need them. For this or any other assistance you need with applying, email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received, although we hope it will be open for a minimum of 7 days (depending on the number of applications). If the advert appears closed, you are welcome to reach out to Linda Williams at linda.williams@which.co.uk who will assist you.