Senior Mobilisation Communications Executive (FTC until March 12, 2027)

This role offers a competitive salary, hybrid working London, hybrid (2 days in the office per week), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this. Salary £34,000 - £36,000 per annum.

About the role

In this ever changing world, Which? is dedicated to making life simpler, fairer and safer for people by raising awareness of consumer issues, challenging businesses and policymakers to make things better, as well as providing direct help to everyone. We need a passionate and enthusiastic Senior Mobilisation Communication Executive to plan and coordinate communications for key campaigning activity and projects, as well as delivering content that helps keep our supporter base updated and engaged. They will be confident in mobilising and managing cross organisational teams to effectively deliver communications to achieve our campaign objectives, and have a can-do attitude while constantly innovating, trialling, measuring and learning.

Key responsibilities include:

• Develop, build and test personalised and relevant content and journeys that help deliver our supporter audience strategy, including all types of actions and engagement tactics that work towards fostering a more active and powerful audience base.
• Planning and coordinating the delivery of through the line marketing communications activity and projects that help deliver our impact/advocacy targets.
• Managing multiple stakeholders, presenting plans and engaging with senior stakeholders.
• Monitoring and evaluating activity, feeding insights into the campaign planning process and to senior level staff.
• Develop, deliver and test new initiatives that support our impact and engagement goals.
• Write engaging copy and develop high quality campaign materials designed to acquire, engage and retain our campaign audience.

About you:

We’re looking for a confident individual with the ability to build effective and supportive cross‑organisational working relationships, proactively identifying and driving forward new opportunities. As our Senior Mobilisation Communications Executive you’ll also need:

• Experience planning and coordinating a multi‑channel advocacy or marketing campaign.
• Experience mobilising groups of people to help influence decision makers.
• A solid understanding of audience engagement through email.
• Strong analytical skills and an inquisitive mind – a record of using data to deliver better campaigns and communications.
• Creative copywriting skills and a strong all round communicator.
• A positive attitude and proactive approach to projects, with an eagerness to develop, learn and take on challenges.

The interview process for this role involves: 60 minute max including a 15 minute task.

Benefits

We also have these benefits for you to consider:

• 35 hour working week.
• Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days.
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
• Annual Award (depending on employee and company performance).
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months).
• A discretionary death in service benefit provision equivalent to six times your annual salary.
• Free access to Which? member content and free access to Which? money & legal helplines.
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Discount site Pluxee which offers large %% off every day shopping and holidays.
• Work from (almost) anywhere” for 4 weeks of the year policy.
• A great work-life balance (all our roles are now hybrid), offering flexible working options e.g. part time or job shares where possible.

If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site. We’re proud to be ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we’ll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note: You must meet the essential criteria listed within the Role Profile, to have your application reviewed. We are unable to accept applications by email. Only candidates who apply by completing the online application via the careers site will be considered. We reserve the right to withdraw this advert at any given time due to the number of applications received.