Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead product design, shape user experiences, and coach design teams.
- Company: Dynamic organisation focused on inclusive digital experiences.
- Benefits: Competitive salary, hybrid working, 28 days holiday, and professional development.
- Why this job: Make a real impact on product design while growing your leadership skills.
- Qualifications: Deep product design expertise and strong coaching abilities.
- Other info: Engaging interview process with opportunities for career growth.
The predicted salary is between 76000 - 80000 £ per year.
This role offers a competitive salary, hybrid working (5-8 days per month in the London office, with mandatory attendance on Thursdays). Salary £76,000 – £80,000 per annum. Location: London/Hybrid (5-8 days per month in the London office, mandatory Thursdays). This role is being offered on a 12-month Fixed Term Contract.
About the role
This is a senior design leadership role responsible for leading high-performing product design across the organisation. You will shape product direction and enable squads to deliver high quality, inclusive, evidence-led digital experiences that drive value for users and the business. You will act as both a hands-on expert practitioner and a coach - bringing clarity to complex journeys, strengthening our design foundations, and raising standards across craft, process and outcomes.
Key Responsibilities
- Set product design vision and standards across craft, process and outcomes aligned to Which? strategy and objectives.
- Lead complex, cross-squad design from discovery through to live, using evidence to define problems well, prototype at pace, reduce risk, and support confident decision-making.
- Shape end-to-end journeys by creating clear journey maps, consistent interfaces/interactions, and coherent experiences that reduce friction and increase confidence (including accessibility and inclusion).
- Coach and grow design capability, building a strong critique/peer review culture and supporting “people who design” beyond specialist product designers.
- Improve foundations and design ops, including design system adoption, patterns, accessibility standards, governance, reusable assets, and guidance on responsible AI use in design practice.
You will have
- Deep product design craft across information design, interaction/UI design, and end-to-end journey/service design.
- A strong evidence-led approach - comfortable partnering with user research and analytics to inform decisions.
- Strong ideation and experimentation skills - choosing the right technology and iterating quickly.
- Inclusive and accessible design expertise with a strong understanding of standards and best practice.
- Excellent communication and storytelling - confident presenting rationale, trade-offs and impact to senior stakeholders; strong facilitation skills.
- Demonstrable experience coaching and developing designers and emerging design leaders, and working with high autonomy.
The interview process for this role involves a first interview – circa 30 minute conversation with the hiring manager. Candidates who pass the first stage will have a second interview with the hiring manager and two other colleagues across the product, design and technology team. At this interview there will be a presentation.
Benefits
We also have these benefits for you to consider: 35 hour working week, generous 28 days holiday a year plus.
Lead Product Designer - 12 months FTC in London employer: Which?
Contact Detail:
Which? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Designer - 12 months FTC in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in. Plus, it gives you some great talking points during the interview!
✨Tip Number 2
Practice your storytelling skills! When discussing your past experiences, frame them as stories that highlight your design journey and impact. This makes your answers more engaging and memorable for the interviewers.
✨Tip Number 3
Prepare for the presentation! Since you'll need to present during the second interview, make sure you have a clear, concise, and visually appealing deck. Practice delivering it to friends or family to get comfortable with your flow.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team, projects, or company goals. This shows your interest and helps you gauge if it's the right fit for you.
We think you need these skills to ace Lead Product Designer - 12 months FTC in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Product Designer role. Highlight your experience in leading design projects and how you've shaped product direction in previous roles. We want to see how you align with our vision and values!
Showcase Your Design Process: In your application, give us a glimpse into your design process. Share examples of how you've tackled complex design challenges and the evidence-led approach you took. This will help us understand your thought process and how you can contribute to our team.
Communicate Clearly: Your written application should reflect your excellent communication skills. Be clear and concise, and make sure to tell a compelling story about your design journey. Remember, we value storytelling as much as design expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us that you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Which?
✨Know Your Design Vision
Before the interview, make sure you understand the company's product design vision and how it aligns with their overall strategy. Be ready to discuss how your experience and approach can contribute to shaping that vision.
✨Showcase Your Evidence-Led Approach
Prepare examples of how you've used data and user research to inform your design decisions. Highlight specific projects where your evidence-led approach led to successful outcomes, as this will resonate well with the interviewers.
✨Prepare for the Presentation
Since there's a presentation in the second interview, practice delivering your ideas clearly and confidently. Focus on storytelling—explain the rationale behind your design choices and how they address user needs and business goals.
✨Emphasise Coaching and Collaboration
Be ready to discuss your experience in coaching and developing other designers. Share examples of how you've fostered a collaborative environment and built a strong critique culture, as this is key for the role.
