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- Tasks: Create innovative and user-friendly designs that enhance customer experiences.
- Company: Join Which?, a forward-thinking organisation with a strong commitment to customer satisfaction.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a fantastic pension scheme.
- Other info: Flexible working options and a supportive, inclusive culture await you.
- Why this job: Shape the future of product design while making a real impact on customers' lives.
- Qualifications: Strong portfolio in product design and experience with user-centred methodologies.
The predicted salary is between 45000 - 50000 £ per year.
Competitive salary £45,000–£50,000 per annum; hybrid working (5-8 days per month in the London office, mandatory Thursdays). 28 days holiday plus bank holidays. Pension scheme: 6% in year one, 11% after. 35‑hour week.
About the role
At a time of great opportunity for Which?, with a new 2030 vision and strategy, this is an important role in ensuring our Product Design function can deliver at pace for our customers. This role will help shape the delivery of new experiences across one of our product squads, enabling us to level‑up our product offering to improve customer acquisition and retention.
Key responsibilities
- Creating evidence‑based, easy‑to‑use, accessible, and elegant design solutions that solve customer problems, support organisational objectives, and reinforce the Which? brand proposition.
- Working with fellow squad co‑leads in planning, making decisions and shaping the direction of the squad.
About you
- Strong portfolio demonstrating experience across the full product life‑cycle – from early concepts & prototypes to production‑ready designs across multiple devices.
- Demonstrable working experience as a Product or UX designer.
- Solid experience utilising user‑centred design methodologies, user research, data and insight to influence product design decisions.
- The ability to present confidently and eloquently explain design decisions to stakeholders and peers.
Interview process
- First interview – about 30‑minute conversation with the hiring manager.
- Second interview with the hiring manager and two other colleagues across product, design and technology, including a presentation.
- Offer stage.
Benefits
- 35‑hour working week.
- 28 days holiday a year plus bank holidays and the option to buy additional holiday days.
- Excellent pension scheme – you pay 3%, Which? pays 6% (rising to 11% after one year of service).
- Annual award (depending on employee and company performance).
- Healthcare insurance & private medical insurance and opportunity to participate in the Vitality rewards programme (at 6 months).
- Discretionary death in service benefit of six times annual salary.
- Free access to Which? member content and free access to Which? money & legal helplines.
- Free wills for all employees; partners can make their will at cost price.
- Discount at Pluxee with large off daily shopping and holidays.
- Work from anywhere policy for 4 weeks a year.
- Great work‑life balance with flexible working options (part‑time, job shares where possible). Candidates can discuss options with the Resourcing team.
EEO Statement
We welcome applications from everyone. We value diversity and are committed to maintaining an inclusive culture where all can thrive. We are a Disability Confident Leader and will provide reasonable adjustments if required.
Product Designer in City of Westminster employer: Which?
Contact Detail:
Which? Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Designer in City of Westminster
✨Tip Number 1
Get your portfolio in tip-top shape! Make sure it showcases your best work across the full product life-cycle. Highlight those projects where you’ve used user-centred design methodologies and how they’ve influenced your design decisions.
✨Tip Number 2
Practice makes perfect! Before your interviews, run through common questions and prepare to explain your design choices clearly. Remember, confidence is key when presenting to stakeholders and peers.
✨Tip Number 3
Network like a pro! Connect with other designers and professionals in the industry. Attend meetups or online webinars to learn and share insights. You never know who might have a lead on your dream job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Product Designer in City of Westminster
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include a strong portfolio that showcases your design journey. We want to see everything from your early concepts to those polished, production-ready designs. This is your chance to shine!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your experience aligns with our Product Designer role. We love seeing how you can contribute to our vision.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Which?
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your experience across the full product life-cycle. Focus on showcasing evidence-based design solutions that you've created, especially those that solve customer problems and align with organisational objectives.
✨Understand User-Centred Design
Brush up on user-centred design methodologies and be ready to discuss how you've used user research and data to influence your design decisions. This will show that you can create accessible and elegant designs that resonate with users.
✨Prepare for Collaborative Discussions
Since you'll be working closely with squad co-leads, practice discussing your design decisions in a collaborative manner. Be prepared to explain your thought process clearly and confidently, as this will demonstrate your ability to work well within a team.
✨Nail the Presentation
For the second interview, you'll need to present your ideas. Make sure to rehearse your presentation multiple times, focusing on clarity and engagement. Use visuals effectively to support your points and keep your audience interested.