Which? in Cardiff is seeking an IT Support Technician to deliver 1st-3rd line support in a user‑focussed environment. You will resolve incidents within SLAs, log requests in our ticketing system, and assist with project delivery support.
The role offers hybrid working (minimum two days on site in Cardiff), a competitive salary of £28,000-£32,000 per year, 28 days holiday plus bank holidays, and a pension scheme with employer contributions of 6% rising to 11% after a year.
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Hybrid IT Support Technician | 1st-3rd Line & Pension in Cardiff employer: Which?
At Which?, we pride ourselves on being an exceptional employer that champions consumer rights while fostering a supportive and inclusive work culture. Our London-based team enjoys a hybrid working model, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for passionate advocates of consumer law and policy to thrive and make a meaningful impact.
