Which? Group in Cardiff seeks an IT Support Technician to provide 1st, 2nd and 3rd line support, resolving incidents and queries within SLAs. You will manage tickets, monitor systems and perform administrative tasks while delivering high-quality user support in a hybrid work setting.
The role requires experience with Windows, macOS, and mobile devices, plus familiarity with Jira. A friendly team and a comprehensive benefits package accompany a competitive salary.
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Hybrid IT Support Technician | 1st–3rd Line, Great Pension in Cardiff employer: Which? Group
Which? Group is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong focus on employee growth, you will have access to professional development opportunities while enjoying the flexibility of a hybrid working model. Join us to make a meaningful impact through engaging events that align with our brand and communications objectives.
