Which? Group Cardiff is seeking an IT Support Technician to deliver 1st-3rd line support in a user-focused environment, ensuring incidents are resolved within SLA. You will record requests in the ticketing system, monitor key systems, and support project delivery while collaborating across teams.
Hybrid role with at least two days on-site in Cardiff. We offer a competitive salary, 28 days holiday plus bank holidays, and a generous pension scheme with 6% employer contribution rising to 11% after
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Hybrid IT Support Technician (1st-3rd Line) - Cardiff employer: Which? Group
Which? Group is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong focus on employee growth, you will have access to professional development opportunities while enjoying the flexibility of a hybrid working model. Join us to make a meaningful impact through engaging events that align with our brand and communications objectives.
