Radiology Booking Officer in Warrington

Job summary

We have an exciting opportunity to be part of a friendly and innovative service that prides itself on high-quality care and positive patient and staff experience. We are looking for an ambitious and organised Radiology Appointments Officer, who has excellent interpersonal and communication skills to join our amazing admin team within the Radiology service.

Main duties of the job

To maintain a comprehensive radiological examination appointment system for the Directorate by ensuring all appointment requests are accurately input onto the x-ray system in a timely manner, in line with Trust & Government Guidelines. To undertake a comprehensive search of systems to cross reference patient examinations to ensure no duplicate requests are inputted and ensure patient demographic data is accurate. Regular communication with Wards, GPs, Outpatients using written and verbal communication regarding servicing/breakdown of rooms etc, which will affect patient diagnosis. Regular direct communication with, GPs, Consultants, Wards and patients regarding diagnostic procedures relaying complex information concerning preparation for procedures whilst maintaining confidentiality at all times. Daily contact with senior diagnostic staff and consultants regarding staffing, room availability and urgent requests. Co-ordinate patient information to include admission for special interventional procedures with the referring Consultant's secretary and informing wards of appointment time and preparations required. Keep a comprehensive diary of Consultant and Radiographers holidays, study leave and meeting dates. Taking responsibility for closing, blocking or rescheduling lists or specific appointment times to maintain session templates. Responsible for training and supervising Lower-Level Appointments Officers.

About us

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation

Our mission is to be exceptional for our patients, our communities and each other

Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn

Our approach to healthcare is founded on our four core values:

Kind - we are caring, supporting and respectful to everyone

Open - we are honest, transparent and open to new ways of working

Fair - we listen, value our differences and are inclusive to all

One team - we work well together and with our communities

We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.

We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.

Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application