Job summary
An opportunity has arisen for a Waiting List Co-ordinator to join the Cardio-Respiratory Team at Warrington and Halton Teaching Hospitals.
We are looking for enthusiastic and organised individuals to become part of our Administrative team. By joining our team you will contribute to the delivery of an outstanding service. The main responsibility will be for the new community spirometry service - managing the waiting lists, liaising with patients and the team, collating data as required as well as supporting the physiologists. Previous experience in a clerical role is essential.
You must be a team player, with excellent communication, and able to work under your own initiative.
The post is for 37.5 hours.
This job advert may close as soon as sufficient applications have been received, therefore please apply for this job as soon as you can, if interested.
Main duties of the job
The main responsibility will be to manage the waiting lists, liaise with patients and healthcare professionals as well as collating data and ensuring targets are met for diagnostic tests. You will also be responsible for answering the phone and dealing with queries related to other tests performed by the department. The ability to work to deadlines is essential along with excellent communication skills.
About us
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation
Our mission is to be exceptional for our patients, our communities and each other
Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn
Our approach to healthcare is founded on our four core values:
Kind - we are caring, supporting and respectful to everyone
Open - we are honest, transparent and open to new ways of working
Fair - we listen, value our differences and are inclusive to all
One team - we work well together and with our communities
We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.
We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.
Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application
Job description
Job responsibilities
To work as part of the Waiting List Team within the Cardio Respiratory Department, administering waiting lists for spirometry and other diagnostic tests performed in the Department and at community venues in line with Trust policies and procedures. To ensure that referrals are processed effectively and that National and local access targets are met. To undertake systematic, regular validation of the access plan lists.
Please see the attached document for a full job description
Person Specification
Experience
Essential
- Experience of dealing with public/patients
- Experience of previous standards
Desirable
- Knowledge Trust systems
- Knowledge of Waiting List
- Knowledge and experience of Windows applications
Qualifications
Essential
- GCSE education
- RSA typing/word processing
- NVQ Level 3 in administraion
Desirable
- ECDL
- Customer Care
Skills
Essential
- Understanding of patient access targets
- Able to be flexible and adapt to changes in policies/procedures
- Able to maintain accurate patient records
- Able to work on own and as part of a team
Mental effort
Essential
- Methodical abs highly organised
- Able to manage workload effectively
- Positive approach to work
- Able to work under pressure
Emotional effort
Essential
- Able to deal with sensitive issues
- Polite & courteous
- Able to relate to people from differing backgrounds
- Able to communicate in a variety of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cheshire and Mersey NHS Foundation Trust (WHH)
Address
Halton Health Hub
Runcorn
WA7 2BS
United Kingdom
Employer's website
