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- Tasks: Support project delivery and ensure high standards in community-focused initiatives.
- Company: Join whg, a top employer dedicated to affordable housing and sustainable communities.
- Benefits: Enjoy 27 days annual leave, health cash plan, and flexible working options.
- Why this job: Make a real impact in your community while developing your project management skills.
- Qualifications: Construction qualification or relevant experience, plus strong communication and IT skills.
- Other info: Be part of an inclusive workplace that values trust, respect, and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Location: Walsall, West Midlands
Contract: Full Time, Permanent, 37 hours per week
Closing Date: 13th February 2026
Interview Date: To be confirmed
Overview of role
Ready to make a visible impact in your community and help drive forward an ambitious investment programme? We’re looking for a Project Delivery Officer to play a key role in the successful delivery of our planned investment, decarbonisation and net zero programmes, aligned to agreed targets, standards and customer outcomes. Supporting the Project Manager and working as part of a collaborative delivery team, you’ll work closely with colleagues and contractors to ensure projects are delivered in line with contractual requirements, provide value for money, and maintain a strong focus on customer experience. You’ll help ensure that our planned maintenance and major works programmes not only meet technical and contractual standards, but also support our wider sustainability, energy efficiency and net zero ambitions, delivering high-quality, compliant and customer-focused outcomes across our homes. This role offers a fantastic opportunity to blend your technical knowledge and people skills while contributing to meaningful improvements in our communities.
Responsibilities
- Support the Project Managers to ensure contractors are delivering our major works projects in line with contractual requirements.
- Conduct daily site visits to track progress, snag works and ensure high standards of delivery.
- Take the lead on smaller projects, independently managing contractors, reporting on and challenging contractor performance when required.
- Collaborate in developing, designing, procuring and administering projects, owning and carrying out elements of these functions.
- Record and approve variations and ensure they are administered in accordance with the contractual conditions and costs are scrutinised to ensure they represent good value.
- Support the Customer Liaison Agent in keeping the customer fully informed of progress and issues relating to works in their home.
- Undertake a full stock condition survey of the home as part of the supervision and handover of the main works.
- Ensure that all relevant contract documentation is completed and accurately filed in accordance with procedures.
- Support the Project Manager with site inspections and to verify compliance with appropriate standards relating to asbestos, Building Safety, planned investment specifications, statutory approvals and compliance.
- Foster strong working relationships with contractors, consultants, and supply chain partners.
What we’re looking for
- A construction or building related qualification at HNC level or qualified by substantial recent relevant experience.
- Experience of managing construction projects.
- Experience of working with and managing contractors.
- Experience working with customers.
- Excellent IT Skills, in particular the ability to use Microsoft Word and Excel.
- Excellent written and verbal communication skills.
- A thorough understanding of health and safety legislation.
- Experience supporting or delivering decarbonisation, retrofit or net zero-related projects.
What’s in it for you?
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan. whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.
Project Delivery Officer in Walsall employer: whg
Contact Detail:
whg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Delivery Officer in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your skills. This will help you showcase how you can contribute to their ambitious investment and decarbonisation programmes.
✨Tip Number 3
Practice your communication skills! Whether it’s discussing your experience managing contractors or explaining your approach to customer service, being clear and confident will make a great impression during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities that match your skills and ambitions right there.
We think you need these skills to ace Project Delivery Officer in Walsall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Delivery Officer role. We want to see how you can make a visible impact in our community!
Showcase Your Experience: Don’t hold back on sharing your experience managing construction projects and working with contractors. We’re looking for someone who can hit the ground running, so let us know what you've done!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at whg
✨Know Your Projects
Before the interview, dive deep into the projects mentioned in the job description. Understand the key aspects of decarbonisation and net zero programmes, as well as how they align with customer outcomes. This will show your genuine interest and help you discuss relevant experiences.
✨Showcase Your Communication Skills
As a Project Delivery Officer, you'll need to collaborate with various stakeholders. Prepare examples that highlight your excellent written and verbal communication skills. Think about times when you successfully managed contractor relationships or kept customers informed about project progress.
✨Demonstrate Your Technical Knowledge
Brush up on your construction knowledge, especially regarding health and safety legislation and compliance standards. Be ready to discuss your qualifications and any relevant experience managing construction projects, as this will be crucial for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's sustainability goals and how the Project Delivery Officer fits into their wider strategy. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
