On‑Site IT Service Desk Team Lead – Walsall

On‑Site IT Service Desk Team Lead – Walsall

Walsall Full-Time 35000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the IT support team and ensure top-notch service delivery.
  • Company: Join whg, a forward-thinking organisation in Walsall.
  • Benefits: Enjoy a competitive salary, 27 days annual leave, and exclusive discounts.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Make a real difference by leading a dynamic IT support team.
  • Qualifications: Proven experience in IT leadership and knowledge of ITIL principles.

The predicted salary is between 35000 - 45000 £ per year.

whg in Walsall is looking for an experienced IT Service Desk Team Leader to lead the frontline IT support team. This full-time permanent position demands a strong technical leader with expertise in ITIL principles and service management. The successful candidate will manage a team, deliver high-quality support, and oversee IT asset management initiatives, ensuring effective service delivery.

Benefits include:

  • a competitive salary
  • 27 days annual leave
  • various employee discounts

On‑Site IT Service Desk Team Lead – Walsall employer: whg

At whg in Walsall, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment that encourages meaningful contributions to transformation projects. With competitive salaries and comprehensive benefits, we ensure our team members feel valued and empowered to drive impactful change.

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Contact Details:

whg Recruitment Team

We think you need these skills to ace On‑Site IT Service Desk Team Lead – Walsall

ITIL Principles
Service Management
Team Leadership
Technical Support
IT Asset Management
Effective Service Delivery
Problem-Solving Skills