Hybrid Multichannel Customer Experience Advisor in Walsall

Hybrid Multichannel Customer Experience Advisor in Walsall

Walsall Full-Time On-site
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whg, a Midlands housing association, is offering a six-month fixed-term post in the Customer Services Team. The role covers customer enquiries by phone, email, social media and other digital channels, plus a face-to-face reception desk at the main office where customers are helped to use self-service.

It is full-time at 37 hours a week with hybrid working. Assessment takes place on 13 November 2026, and the vacancy may close early if applications come in quickly.

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Hybrid Multichannel Customer Experience Advisor in Walsall employer: whg

At whg, we pride ourselves on being an exceptional employer, offering a collaborative work culture that values innovation and community impact. Located in Walsall, our team enjoys a supportive environment with ample opportunities for professional growth and development, all while working on meaningful projects that contribute to sustainable regeneration. Join us to make a real difference in the community and advance your career in a forward-thinking organisation committed to achieving net-zero goals.

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Contact Details:

whg Recruitment Team