Marketing and Communications Coordinator

Location: Walsall, West Midlands (hybrid minimum two days per week in the office)

Contract: Permanent, Full Time, 37 hours per week

Are you highly organised, great at juggling multiple priorities and passionate about delivering engaging campaigns with purpose? We’re looking for a capable Marketing and Communications Coordinator to join our team. This is a varied, hands‑on role supporting the delivery of creative campaigns, events and content across a range of channels – perfect for someone with communications or marketing experience who is looking to develop their skills in a talented and supportive team.

Responsibilities

• Supporting the delivery of campaigns and communications activity across digital, internal and external channels, working closely within the Communications Manager and Communications Business Partners.
• Supporting the creation and delivery of engaging written and multimedia content including social media posts, videos, intranet/website articles, newsletters, presentations and press releases.
• Assist in planning and implementing internal and external communications campaigns and engagement activity across a range of channels.
• Update and maintain communications channels including the website, intranet and social media platforms.
• Coordinate internal and external content calendars to support forward planning and campaign delivery.
• Support and adhere to communications governance and approvals processes to ensure content is accurate, consistent and aligned to brand standards.
• Support the planning and delivery of events and engagement activities.
• Liaise with suppliers including photographers, videographers, agencies, and event providers.
• Track campaign performance and communication effectiveness using analytics, engagement metrics and feedback.
• Prepare reports and insights to support this.
• Manage campaign administration including trackers, logistics, scheduling, invoicing and coordination activities.
• Support the smooth day‑to‑day running of the Communications team inbox and wider team activities.

The Person

• A degree-level qualification in Communications, PR or a related subject, or equivalent experience within a communications, PR or marketing team.
• Demonstrated ability to support the planning, delivery and coordination of campaigns and communications activity.
• Proven experience creating clear, engaging content for a range of audiences and channels including digital and social media.
• Experience drafting content for example newsletters, intranet articles, presentations and campaign materials.
• Confident gathering information and working with stakeholders across different teams.
• Ability to work under pressure, managing multiple priorities, deadlines and stakeholders simultaneously.
• Strong organisational skills with the ability to keep projects moving and activities on track.
• Strong written, verbal and digital communication skills.
• Excellent attention to detail.
• A proactive, adaptable approach and willingness to get stuck in as part of a supportive team.

Desired Additional Experience

• Experience supporting or delivering events.
• Experience creating multimedia or digital content.
• An interest in creative design, photography or video content.
• Experience using planning or project management tools such as Monday.com or similar systems.

Benefits

In return, you will receive a competitive salary, 27 days annual leave plus Christmas shutdown, a defined benefit pension scheme, health cash plan and a range of shopping and leisure discounts. We support colleagues with their personal and professional development, including membership of professional institutions and ongoing learning opportunities. We are output focused, flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. We are committed to ensuring colleagues have a healthy work‑life balance and can work in agile ways that support them. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.