Care Navigator & Receptionist | NHS Pension, Car Park in Birkenhead
Care Navigator & Receptionist | NHS Pension, Car Park

Care Navigator & Receptionist | NHS Pension, Car Park in Birkenhead

Birkenhead Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist patients and support clinical staff in a friendly healthcare environment.
  • Company: A caring healthcare practice dedicated to patient support.
  • Benefits: NHS pension, car park access, and a supportive team culture.
  • Why this job: Make a difference in patient care while developing your skills.
  • Qualifications: Excellent communication skills and experience in primary care.
  • Other info: Flexible working hours in a compassionate team setting.

The predicted salary is between 30000 - 42000 £ per year.

A healthcare practice in the UK is seeking a care coordinator/receptionist to assist with patient navigation and support clinical staff. The position involves maintaining the appointment system, answering calls, and managing patient queries.

Ideal candidates should have:

  • Excellent communication skills
  • Experience in a primary care setting
  • The ability to work flexibly during office hours

Join a friendly team that values integrity and empathy in patient care.

Care Navigator & Receptionist | NHS Pension, Car Park in Birkenhead employer: Whetstone Medical Centre

Join a dedicated healthcare practice that prioritises patient care and employee well-being. With a supportive work culture, opportunities for professional development, and the benefits of NHS pension and convenient car parking, this role as a Care Navigator & Receptionist offers a fulfilling career path in a collaborative environment where your contributions truly matter.
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Contact Detail:

Whetstone Medical Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Navigator & Receptionist | NHS Pension, Car Park in Birkenhead

✨Tip Number 1

Make sure to research the healthcare practice you're applying to. Knowing their values and how they operate will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role involves a lot of interaction with patients and clinical staff, being able to convey information clearly and empathetically is key. Try role-playing common scenarios with a friend or family member.

✨Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the workplace culture and any tips for the application process. It could give you an edge over other candidates!

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and keen to join our friendly team right from the start.

We think you need these skills to ace Care Navigator & Receptionist | NHS Pension, Car Park in Birkenhead

Communication Skills
Patient Navigation
Appointment Management
Call Handling
Query Resolution
Experience in Primary Care
Flexibility
Teamwork
Empathy
Integrity

Some tips for your application 🫡

Show Off Your Communication Skills: Since the role involves a lot of patient interaction, make sure to highlight your excellent communication skills in your application. Use clear and concise language to demonstrate how you can effectively manage patient queries and support clinical staff.

Tailor Your Experience: We want to see how your previous experience in a primary care setting makes you a great fit for this role. Be specific about your past roles and responsibilities, especially those that relate to appointment systems and patient navigation.

Flexibility is Key: This position requires flexibility during office hours, so don’t forget to mention your availability. Let us know how you can adapt to the needs of the practice and work well within a friendly team environment.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!

How to prepare for a job interview at Whetstone Medical Centre

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Care Navigator & Receptionist. Familiarise yourself with the appointment system and common patient queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

Since excellent communication is key for this position, prepare examples from your past experiences where you've effectively communicated with patients or colleagues. Think about how you handled difficult situations or resolved queries, as these stories will highlight your ability to connect with others.

✨Emphasise Flexibility

The job requires flexibility during office hours, so be ready to discuss your availability and willingness to adapt to changing schedules. Share any previous experiences where you successfully managed varying workloads or adjusted your hours to meet team needs.

✨Align with Their Values

This healthcare practice values integrity and empathy, so reflect on how these qualities have played a role in your work. Prepare to share specific instances where you've demonstrated these traits, especially in a primary care setting, to show that you’re a great cultural fit for their friendly team.

Care Navigator & Receptionist | NHS Pension, Car Park in Birkenhead
Whetstone Medical Centre
Location: Birkenhead
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