Funding Circle in London (Hybrid) is seeking a Vulnerable Customer Account Manager to support customers in the debt recovery process with compassionate, clear communication.
You will manage a portfolio of vulnerable customers, set up affordable payment plans, signpost to charities and legal aid, and handle difficult conversations with empathy. This role requires resilience, attention to detail, and a commitment to compliant, high‑quality outreach in a deadline‑driven environment.
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London Hybrid: Empathetic Vulnerable Accounts Manager employer: Whereby
Pleo is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact. With a strong focus on employee growth, Pleo offers ample opportunities for career advancement and skill development, particularly in the vibrant tech hub of [location]. The company values its employees by providing a supportive environment that encourages creativity and teamwork, ensuring that every team member feels valued and empowered to drive success.
