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For Companies At a Glance
- Tasks: Lead daily pub operations and inspire your team to deliver top-notch service.
- Company: Join Whelan's, an independent pub group known for its vibrant atmosphere.
- Benefits: Enjoy a competitive salary, performance incentives, and career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while driving exciting events and promotions.
- Qualifications: Proven management experience and strong leadership skills are essential.
- Other info: Experience with live entertainment venues is a plus!
The predicted salary is between 27500 - 42000 £ per year.
Key Responsibilities
- Oversee day-to-day pub operations and ensure high service standards.
- Lead, train, and motivate bar, floor, and kitchen teams.
- Manage stock, suppliers, scheduling, and compliance.
- Deliver excellent customer service and handle guest feedback.
- Drive revenue through events, promotions, and strong financial management.
Requirements
- Proven management experience in a busy pub or hospitality venue.
- Strong leadership and communication skills.
- Solid understanding of budgeting, reporting, and P&L.
- Ability to thrive in a fast-paced, customer-focused environment.
- Experience with live entertainment venues is an advantage.
What We Offer
- Competitive salary + performance incentives.
- Career progression within the Whelan's group.
- Supportive, dynamic work environment.
Employment
- Full-time
Salary
- £33,000 – £38,000 yearly
About Whelan's pubs
An independent ever expanding pub group, focusing on amazing services, an exceedingly high quality offering and excellent progression opportunities.
General Manager in London employer: Whelans pubs
Contact Detail:
Whelans pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in pubs. They might know about openings or can even put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've motivated teams and improved service standards in your previous roles.
✨Tip Number 3
Be ready to discuss your financial savvy! Brush up on your budgeting and P&L knowledge, as these are crucial for a General Manager role. Employers love candidates who can drive revenue and manage costs effectively.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team at Whelan's and helps us keep track of your application.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your management experience in busy pubs or hospitality venues. We want to see how you've led teams and handled operations, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for the General Manager role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Personable: We love a bit of personality! When writing your application, let your communication skills shine through. Show us how you can connect with both staff and customers – it’s all about that vibe!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Whelan's.
How to prepare for a job interview at Whelans pubs
✨Know the Venue Inside Out
Before your interview, make sure you research Whelan's pubs thoroughly. Understand their values, the type of clientele they attract, and any recent events or promotions they've run. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and train staff to ensure high performance.
✨Demonstrate Financial Acumen
Since the role involves budgeting and P&L management, brush up on your financial skills. Be prepared to discuss how you've managed stock and suppliers in previous roles, and share any strategies you've implemented to drive revenue through events or promotions.
✨Prepare for Customer Service Scenarios
Customer service is at the heart of this role. Think of challenging situations you've faced with guests and how you handled them. Be ready to explain your approach to receiving and acting on guest feedback, as well as how you ensure a positive experience for all patrons.
