At a Glance
- Tasks: Lead daily operations and create unforgettable customer experiences in our lively pubs.
- Company: Join Whelans Pubs, known for vibrant entertainment and exceptional service.
- Benefits: Competitive salary, performance incentives, and career progression opportunities.
- Why this job: Be at the forefront of hospitality and make a real impact in a dynamic environment.
- Qualifications: Proven management experience and strong leadership skills required.
- Other info: Thriving atmosphere with opportunities for growth in the Whelans group.
The predicted salary is between 36000 - 60000 £ per year.
Whelans Pubs are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues.
Key Responsibilities
- Oversee day-to-day pub operations and ensure high service standards
- Lead, train, and motivate bar, floor, and kitchen teams
- Manage stock, suppliers, scheduling, and compliance
- Deliver excellent customer service and handle guest feedback
- Drive revenue through events, promotions, and strong financial management
Requirements
- Proven management experience in a busy pub or hospitality venue
- Strong leadership and communication skills
- Solid understanding of budgeting, reporting, and P&L
- Ability to thrive in a fast-paced, customer-focused environment
- Experience with live entertainment venues is an advantage
What We Offer
- Competitive salary + performance incentives
- Career progression within the Whelans group
- Supportive, dynamic work environment
General Manager in Bromley employer: WHELAN HOLDINGS LIMITED
Contact Detail:
WHELAN HOLDINGS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in pubs or entertainment venues. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service and team leadership shine through. We want to see how you can bring energy and enthusiasm to our vibrant venues.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in past roles, especially in busy environments. We love hearing about your experiences and how you’ve driven sales or improved service standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Whelans family.
We think you need these skills to ace General Manager in Bromley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer experiences.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in managing busy pubs or hospitality venues. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Use bullet points if it helps – we’re all about efficiency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WHELAN HOLDINGS LIMITED
✨Know Your Venue
Before the interview, take some time to research Whelans Pubs. Familiarise yourself with their unique atmosphere, events, and customer base. This will help you demonstrate your genuine interest and show how your experience aligns with their vibrant, entertainment-led venues.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples of how you've successfully led teams in the past, particularly in busy environments. Be ready to discuss your approach to training and motivating staff, as well as how you handle challenges and feedback.
✨Understand Financial Management
Brush up on your budgeting and financial management skills. Be prepared to discuss your experience with P&L statements and how you've driven revenue in previous roles. Highlight any specific strategies you've implemented that resulted in increased sales or improved profitability.
✨Engage with Customer Service Scenarios
Customer service is at the heart of the hospitality industry. Think of scenarios where you've gone above and beyond for guests or handled difficult situations effectively. This will showcase your commitment to delivering exceptional customer experiences, which is crucial for Whelans Pubs.