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- Tasks: Lead CRM strategies to boost customer engagement through various digital channels.
- Company: Premium ride-hailing company in Greater London with a vibrant culture.
- Benefits: Flexible work arrangements and a strong in-office community.
- Why this job: Shape customer experiences and drive engagement in a dynamic industry.
- Qualifications: 5+ years in CRM management and expertise with platforms like Braze.
- Other info: Opportunity for career advancement towards Head of CRM.
The predicted salary is between 48000 - 72000 £ per year.
A premium ride-hailing company in Greater London is seeking a CRM Lead / Head of CRM. This role involves developing and executing CRM strategies to enhance customer engagement through email, push notifications, and in-app messaging.
Candidates should have over 5 years of experience in CRM campaign management, expertise with platforms like Braze, and a data-driven mindset.
The position allows for flexible work arrangements while fostering a strong in-office culture.
CRM & Loyalty Lead – Path to Head of CRM employer: Wheely
Contact Detail:
Wheely Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Loyalty Lead – Path to Head of CRM
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your CRM strategies and successes. This will help us see how you can bring value to our team.
✨Tip Number 3
Be ready for the interview! Research the company’s current CRM efforts and think about how you can enhance them. We love candidates who come with fresh ideas and a data-driven mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make an impact in the CRM space.
We think you need these skills to ace CRM & Loyalty Lead – Path to Head of CRM
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years of experience in CRM campaign management. We want to see how you've used platforms like Braze to drive customer engagement, so don’t hold back on those details!
Be Data-Driven: Since we’re all about that data-driven mindset, include specific examples of how you've used data to inform your CRM strategies. Numbers speak louder than words, so throw in some metrics if you can!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match our job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at Wheely
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies and tools, especially Braze. Brush up on your knowledge of customer engagement tactics and be ready to discuss how you've successfully implemented campaigns in the past.
✨Showcase Your Data-Driven Mindset
Prepare examples that highlight your analytical skills. Be ready to explain how you've used data to inform your CRM strategies and improve customer engagement. This will show that you can make informed decisions based on insights.
✨Demonstrate Flexibility and Team Spirit
Since the role allows for flexible work arrangements, emphasise your adaptability. Share experiences where you thrived in both remote and in-office settings, showcasing your ability to collaborate effectively with teams.
✨Prepare Questions That Matter
Think of insightful questions to ask about the company’s current CRM strategies and future goals. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
