Assistant Training Manager/Lead Trainer

Assistant Training Manager/Lead Trainer

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Wheely

At a Glance

  • Tasks: Elevate service quality by training and coaching chauffeurs in London.
  • Company: Wheely, a fast-growing premium transportation scale-up.
  • Benefits: Competitive salary, growth opportunities, and a chance to shape the future of transport.
  • Other info: Be part of an innovative company redefining luxury transport across major cities.
  • Why this job: Join a dynamic team and make a real impact on service excellence.
  • Qualifications: Experience in training or coaching, with strong communication skills.

The predicted salary is between 40000 - 50000 Β£ per year.

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We are a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we are expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

About the Role

The Assistant Training Manager/Lead Trainer will play a key role in elevating service quality across the London chauffeur fleet. As we continue to grow in one of Europe's most recognisable markets, this role is essential to ensuring every chauffeur consistently delivers Wheely's service standards. The position focuses on delivering engaging training to chauffeurs, while managing and adapting learning content to fit the London market. The Assistant Training Manager/Lead Trainer will assess chauffeurs' performance, provide clear and constructive feedback, and lead effective 1:1 coaching sessions. Acting as the voice of the chauffeur, the Assistant Training Manager/Lead Trainer will also serve as the local expert - supporting chauffeurs, answering questions, and providing guidance.

Assistant Training Manager/Lead Trainer employer: Wheely

Wheely is an exceptional employer that champions a culture of excellence and innovation, particularly in the vibrant city of London. With a focus on employee growth, we offer comprehensive training programmes and opportunities for career advancement within our rapidly expanding scale-up. Join us to be part of a dynamic team that values your contributions and is committed to delivering a premium experience to our clients.

Wheely

Contact Details:

Wheely Recruitment Team

We think you need these skills to ace Assistant Training Manager/Lead Trainer

Training Delivery
Content Adaptation
Performance Assessment
Feedback Provision
Coaching Skills
Service Quality Improvement
Communication Skills