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- Tasks: Lead CRM initiatives and optimise customer engagement through innovative loyalty campaigns.
- Company: Premium ride-hailing service with a focus on growth and personalization.
- Benefits: Competitive salary, equity package, and flexible working arrangements.
- Other info: Office-based role in Hammersmith with opportunities for professional growth.
- Why this job: Make a real impact in customer loyalty and drive strategic marketing initiatives.
- Qualifications: 5+ years in CRM management, strong data analysis, and marketing automation skills.
The predicted salary is between 60000 - 75000 £ per year.
A premium ride-hailing service is seeking a CRM & Loyalty Lead to drive strategic CRM initiatives. You will oversee the lifecycle marketing, loyalty campaigns, and collaborate with various teams to optimize customer engagement.
The ideal candidate has over 5 years of experience in CRM campaign management, strong data analysis skills, and proficiency in marketing automation platforms like Braze.
This office-based role in Hammersmith offers a competitive salary, equity package, and flexible working arrangements.
CRM & Loyalty Lead — Growth, Personalization & Equity in London employer: Wheely Ltd.
Contact Detail:
Wheely Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Loyalty Lead — Growth, Personalization & Equity in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching the company’s CRM strategies and recent campaigns. Show them you’re not just another candidate; you’re genuinely interested in their growth and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in lifecycle marketing and data analysis. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace CRM & Loyalty Lead — Growth, Personalization & Equity in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM campaign management and data analysis. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CRM and loyalty initiatives. We love seeing candidates who can connect their personal experiences to our mission.
Showcase Your Technical Skills: Since proficiency in marketing automation platforms like Braze is key, make sure to mention any relevant tools you’ve used. We’re keen on candidates who can hit the ground running with tech-savvy skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Wheely Ltd.
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially if you've worked with platforms like Braze. Be ready to discuss specific campaigns you've managed and the results they achieved. This shows you're not just familiar with the tools but can leverage them effectively.
✨Showcase Your Data Skills
Since strong data analysis skills are a must for this role, prepare examples of how you've used data to drive decisions in past campaigns. Bring along any metrics or reports that highlight your impact. This will demonstrate your analytical mindset and ability to optimise customer engagement.
✨Collaboration is Key
This role involves working with various teams, so be prepared to talk about your experience in cross-functional collaboration. Share specific instances where you’ve successfully partnered with other departments to enhance loyalty campaigns or improve customer experiences.
✨Understand Their Brand and Audience
Research the ride-hailing service's brand values and target audience. Tailor your responses to show how your vision aligns with theirs. This not only shows your enthusiasm for the role but also your commitment to driving their strategic CRM initiatives.