At a Glance
- Tasks: Drive new client acquisition and oversee premium service experiences.
- Company: Join Wheels Up, a leader in on-demand private aviation.
- Benefits: Competitive salary, commission, gym discounts, and flexible leave options.
- Other info: Diverse team culture that values unique perspectives and personal growth.
- Why this job: Shape the future of private aviation and make a real impact.
- Qualifications: 5+ years in sales, strong relationship management, and excellent communication skills.
The predicted salary is between 75000 - 75000 £ per year.
Join Our Team at Wheels Up. At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines, we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.
Role Overview: What You’ll Be Doing. As Sales Director, you are responsible for driving new client acquisition and overseeing the commercial and service experience for a defined book of business. You partner closely with the VP and Flight Services Managers (FSMs) to ensure customers receive a seamless, premium experience while maintaining accountability for growth, retention, and overall client satisfaction. This role serves as a key liaison for new clients and plays a strategic, client-facing role in identifying the right travel and client solutions.
Responsibilities:
- Partner with VP to identify, qualify, and convert prospective clients through outreach, lead follow-up, and qualification of strong opportunities.
- Lead new client acquisition by identifying the appropriate customer and travel solutions aligned to client needs and usage patterns.
- Oversee a defined portfolio of client relationships with accountability for growth and retention.
- Act as the primary commercial and service liaison for new clients, ensuring a smooth onboarding experience and clear handoff to FSMs.
- Collaborate closely with Flight Services Managers, who are responsible for trip sourcing, detailed quote preparation, pricing, aircraft options, and itineraries for existing customers.
- Maintain visibility into client communications and activity, stepping in as needed to support the relationship, address concerns, or reinforce the overall experience.
- Identify upselling and cross-sell opportunities and partner with VP to advance those opportunities.
- Prepare and present client proposals and recommend solutions based on client travel needs.
- Monitor client activity and proactively engage to drive repeat bookings, renewals, and deeper client engagement.
- Support resolution of service issues and irregular operations by coordinating the team and assisting with client communication when appropriate.
- Collaborate cross-functionally to deliver consistent, premium client experience.
- Maintain accurate records and updates in the CRM to support team-based coverage and informed decision-making.
Qualifications: We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:
- 5+ year proven experience in outbound sales, business development, or lead generation.
- A natural hunter mentality – confident in cold outreach, prospecting, and opening new doors.
- Strong relationship management skills, with the ability to build trust and develop long-term client partnerships.
- Excellent communication and persuasion skills, both written and verbal.
- Strong presentation skills - both virtual and in-person skills, are essential.
- Resilient, self-motivated, and driven to exceed targets and earn high rewards.
- Comfortable managing a full sales cycle from prospecting to closing.
- Highly organised with strong time management and pipeline management skills.
- Adaptable and coachable, with a willingness to learn quickly and continuously improve.
What We Offer: Salary Range & Benefits. At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The basic salary for this role ranges is circa £75,000 + commission (realistic OTE of circa £130,000 in the first 3 years; depending upon individual performance). We also offer a range of benefits designed to support your well-being and personal life.
Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas. Wheels Up is committed to a policy of equal employment opportunity for applicants and employees.
Sales Director employer: Wheels Up
Wheels Up is an exceptional employer that champions a culture of excellence, innovation, and collaboration, making it an ideal place for a Sales Director to thrive. With competitive compensation, comprehensive benefits, and a commitment to employee well-being, you will find ample opportunities for personal and professional growth in a dynamic environment. Join us in shaping the future of private aviation while enjoying a supportive workplace that values diversity and encourages your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aviation industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Wheels Up thoroughly and understand their mission and values. Be ready to discuss how your experience aligns with their goals, especially in client acquisition and relationship management. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Sales Director role. It shows you’re proactive and genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Wheels Up team. Let’s get you that dream job!
We think you need these skills to ace Sales Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Director role. Highlight your experience in outbound sales and client management, and show us how your skills align with our mission at Wheels Up.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've driven new client acquisition or improved client satisfaction in your previous roles.
Be Authentic:Let your personality shine through in your application. We value unique perspectives and experiences, so don’t be afraid to share what makes you passionate about private aviation and sales.
Apply Through Our Website:For the best chance of success, make sure to submit your application directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves!
How to prepare for a job interview at Wheels Up
✨Know Your Numbers
As a Sales Director, you'll need to demonstrate your understanding of sales metrics and performance indicators. Be prepared to discuss your past achievements in terms of revenue growth, client acquisition rates, and retention statistics. This shows you’re not just a people person but also a results-driven professional.
✨Research the Company
Dive deep into Wheels Up's mission, values, and recent developments in the private aviation industry. Understanding their partnership with Delta Air Lines and how they position themselves in the market will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare Client Scenarios
Think of specific examples where you've successfully managed client relationships or turned around a challenging situation. Be ready to share these stories during the interview, as they’ll highlight your relationship management skills and ability to drive client satisfaction, which is crucial for this role.
✨Showcase Your Presentation Skills
Since the role involves presenting proposals and solutions, practice your presentation skills ahead of time. You might even want to prepare a mock proposal based on a hypothetical client scenario. This will not only demonstrate your communication abilities but also your proactive approach to the role.
