Senior HR Business Partner

Join Our Team at Wheels Up. At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines, we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

Role Overview: What You’ll Be Doing. Reporting to the VP HRBP & Talent Development, the Senior HRBP – UK Rest of World Sales & Service is a critical member of the HR Team. The role will provide proactive and business-focused advice and support for managers, team leaders and staff in the Sales and Services teams in the UK & RoW. This role will support the Group’s HR Plan activities and initiatives that are required to support the Wheels Up Strategic Plan. Wheels Up is in a transformational phase of its strategy and this role will be central to enabling the effective implementation of key HR activities (talent mapping, performance management, recruitment, development and retention of our talent). This position is being offered on a FTC of 6-9 months based from either our London Victoria or London Gatwick Office on a hybrid basis (3 days per week in the office). There will be occasional travel within Europe as part of this role.

Responsibilities include, but are not limited to:

• Develop and maintain trusted and effective partnerships with key stakeholders, challenge their thinking and work closely with them to co-develop solutions to meet their current and future business needs.
• Understanding local employee standards and procedures.
• Working with local business managers to create clear accountabilities for people activities and decisions.
• Work with department leadership teams to bring the employer brand to life and create a culture that supports the outputs and delivery of the strategy.
• Lead the development and maintenance of strategic/operational HR initiatives that support delivery of the HR Plan.
• Work with the Talent Acquisition specialists to effectively manage the end-to-end talent process, ensuring that there is a good supply of talent to fill vacancies, promoting internally where possible and future proofing the business.
• Ensure accuracy and compliance of HR data for relevant areas of accountability.
• Advising and supporting managers in relation to people issues across the employee life cycle to drive high performance levels and legal compliance.
• Act as a change agent e.g. restructures, compulsory and voluntary severance schemes etc.
• Support the talent management cycle and annual bonus and salary review process with the regional managers to ensure that reward outcomes match intentions and align with the culture and values.
• Review HR policies, creating a plan to review and maintain in line with Group and local legislation.
• Support the HRLT with work related to the strategic direction of the Group including Group level project work.
• Managing multiple strategic projects and stakeholders.
• Managing a demanding workload and the associated pressures of working in a busy business support department.
• Maintain high standards in all work and accuracy in the face of frequent interruptions.
• Dealing diplomatically with confidential information as well as a wide variety of people and problems.
• Effectively judging where to refer issues on to the VP HRBP and local managers.
• Acting as key link between people activity in the region and the centralised HRSS team on all areas of HR such as contractual changes, ER, administration.
• Working with the Reward Team to align benefits and compensation with Group philosophy, values and affordability.

Candidate Requirements:

• Strong HR generalist experience gained within a fast-paced commercial and operational environment.
• Fluent German language skills would be advantageous.
• Experience supporting employee populations across Europe and the Middle East.
• Approachable and pragmatic, with the ability to build effective working relationships at all levels.
• Strong knowledge of employment law, with the ability to apply legislation and best practice across a range of situations, including unionised environments.
• Demonstrated experience and a genuine passion for Talent Management, Succession Planning, Learning & Development, and employee growth initiatives.
• Proven ability to build strong stakeholder relationships, with a proactive, self-motivated approach and the capability to work both collaboratively and independently.
• Positive and resilient mindset, particularly when supporting organisational change, with strong influencing and coaching skills.
• Extensive experience managing and partnering with multiple stakeholders, often balancing competing priorities and perspectives.
• Excellent communication and interpersonal skills, with a professional, empathetic, and credible approach.
• Confident in managing challenging conversations and supporting employees and leaders at all levels of the organisation.
• Comfortable providing constructive challenge to managers in an appropriate, respectful, and commercially focused manner.
• Able to think quickly, adapt to changing circumstances, and effectively manage stakeholder expectations.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Dependable, adaptable, and confident in a dynamic working environment.
• Highly organised with exceptional attention to detail and accuracy.
• Strong numerical and analytical skills.