At a Glance
- Tasks: Manage flight schedules and ensure on-time operations in a fast-paced environment.
- Company: Join Wheels Up, a leader in private aviation with a commitment to safety and reliability.
- Benefits: Enjoy competitive salary, free parking, gym discounts, and flexible annual leave.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team delivering premium aviation experiences and making a real impact.
- Qualifications: Strong communication skills and proficiency in Microsoft Office; experience in airline operations is a plus.
The predicted salary is between 30160 - 30160 £ per year.
Join Our Team at Wheels Up. At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines, we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.
Reporting to the on-Duty Manager, Operations Controllers on shift perform all functions required to ensure a safe and punctual schedule is delivered across our customer Aurigny Air Services network, whilst meeting their expectations regarding reliability and punctuality. The Operations Controller works closely with other departments at the Aurigny HQ in Guernsey and at outstations to manage the flying programme within a three-day window. Under the supervision of the Duty Manager, they are responsible for monitoring, pre-empting, and reacting to disruption affecting day-to-day operations. This role is based onsite in our Gatwick office and allows for a healthy work-life balance with shift patterns as follows: 3 earlies 2 lates - 5 days off / 2 earlies, 2 lates - 5 days off / 2 earlies, 2 lates - 4 days off. Earlies: 05:45 - 17:45, Lates: 10:00 - 22:00.
Responsibilities
- Crew rostering for all relevant flights.
- Ensuring the company FTL (Flight Time Limited) scheme is adhered to.
- Maintain a flight watch on all flights during the shift ensuring that all flights operate on-time.
- Liaise with all handling agents keeping them up to date with the daily schedule and any disruption that may occur.
- Monitor flight plans and slots for all airports on the network.
- Produce reports for the management team as required.
- Inputting and updating spreadsheets relevant to flight safety.
- Monitor weather and NOTAM reports for all relevant destinations.
- Working in a fast-paced environment.
- Managing and maintaining high workload and service levels.
Qualifications
- Commercial awareness combined with interpersonal and communication skills.
- Flexibility towards working shift system (12-hour shift) that can change at short notice due to technical or weather issues.
- Must be proficient in Microsoft Word, Excel and Outlook (including diaries and email).
- Be well organised and pro-active in approach to responsibilities with ability to work on own initiative and to specific deadlines being confident in making decisions.
- Working/experience in an OCC role ideally with other airlines.
Desirable Skills
- Crew Rostering experience.
- Extensive knowledge of PPS (Flight Planning) system.
- Extensive knowledge of NavBlue / N-OC system.
- Ideally possess at least 1 years’ experience within a commercial airline operations department.
- Ideally have working knowledge of UK CAA FTL’s.
What We Offer
At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The basic salary for this role is £30,160 per annum. We also offer a range of benefits designed to support your well-being and personal life, including:
- Free Parking
- Discounted gym membership
- Cycle to work scheme
- Generous pension scheme
- Private Medical (option to add family at employee cost)
- Dedicated EAP
- Flexible Annual Leave (option to purchase additional up to a company maximum)
- A variety of additional programs and services in support of your total well-being
Everyone is welcome here. Air Partner Cargo is committed to providing equal opportunities and promoting diversity in the workplace. We welcome applications from all qualified candidates, regardless of gender, nationality, ethnic or social origin, religion or belief, disability, age, sexual orientation or any other characteristic protected under applicable law. All employment decisions are based on qualifications, skills, experience and business requirements. We are dedicated to creating an inclusive environment where everyone is treated with dignity and respect and has the opportunity to succeed.
Need Accommodations? We are committed to providing an accessible and inclusive recruitment process. If you require reasonable accommodations at any stage of the application process, please contact us at hr@wheelsup.com and include "Accommodation Request" in the subject line. We will work with you to ensure appropriate support is provided. We look forward to learning more about you and how you can contribute to the Wheels Up journey!
Operations Controller employer: Wheels Up Partners
At Wheels Up, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Commercial Operations Specialist, you will benefit from our commitment to professional growth, with access to ongoing training and development opportunities, all while enjoying the flexibility of a hybrid work model in the vibrant locations of London Victoria or London Gatwick. Join us in delivering exceptional aviation experiences and be part of a team that values innovation, collaboration, and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Controller
✨Connect with Local Logistic Groups
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Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
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We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Wheels Up Partners, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Wheels Up Partners and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Wheels Up Partners. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Wheels Up Partners
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Wheels Up Partners.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Wheels Up Partners.
