Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and manage store operations.
- Company: Join WHEELBASE, a passionate cycling community dedicated to inclusivity and excellence.
- Benefits: Enjoy 28 days of paid holiday, employee discounts, and growth opportunities.
- Why this job: Be part of a vibrant team that shares your passion for cycling and customer satisfaction.
- Qualifications: Previous retail experience and a strong business sense are essential.
- Other info: Full-time role with a competitive salary of £30,000+ based on experience.
The predicted salary is between 24000 - 42000 £ per year.
POSITION: Store Manager
LOCATION: WHEELBASE North East, Darlington
WHAT WE ARE LOOKING FOR:
We are currently looking for an outstanding applicant to be the Store Manager at our busy store WHEELBASE North East, Darlington. We are looking for someone with previous retail experience, who is confident and capable of delivering a first-class retail experience to our valued customers.
As the Store Manager you will provide positive leadership to your team, be sales focused and offer a best-in-class customer experience through great team dynamics, accurate stock control, time management and store merchandising.
YOU WILL BE REQUIRED TO:
- Achieve a best-in-class customer experience and ensure the team delivers exceptional customer service.
- Deliver the WHEELBASE brand ethos and culture of openness, inclusivity, community, and a passion for cycling in your store.
- Strong business acumen with the ability to understand your customers, your target market and how to maximise the profitability of the store.
- Provide a positive working environment for staff and develop employee performance through training and mentoring.
- The store must be merchandised daily following guidance from HQ and always presented to a high standard.
- Responsible for accurate stock control through regular stock takes and record keeping.
- Lead regular store meetings with staff every Tuesday and Saturday.
- Recruiting and overseeing the training of store employees.
- Resolving customer problems and complaints in a diplomatic and solutions focused manner.
- Oversee the Workshop department and Workshop Manager.
- Management of operational requirements like deliveries, staff rotas, cashing up, waste, cleaning and product returns.
- Constantly work towards maintaining defined sales and profit margin targets.
- Report financials and sales information back to head office.
- Attend monthly managers meetings on Teams or off-site.
SKILLS AND INTERESTS:
- Passionate about cycling.
- Ability to lead, be inspirational and enthusiastic.
- Business sense and a sales-orientated personality.
- An excellent communicator and relationship builder.
- Ability to work under pressure in a busy retail environment.
- Meet challenges with a positive attitude.
- Organisational and planning skills.
- General business IT skills.
HOURS: 5 days, 40 hours a week, full time role, including one day on a weekend
SALARY: £30,000+ based on experience
HOLIDAY: 28 days paid holidays, including bank holidays
WHAT WE OFFER:
- A dynamic and passionate team of cyclists and industry professionals.
- Opportunities for growth and development.
- A dynamic and supportive work environment.
- Generous employee discounts on our range of cycling products.
HOW TO APPLY:
If you would like to apply please send a CV and covering letter explaining why you would be an ideal candidate for the role to jobs@wheelbase.co.uk. Please note, due to high volume of applications if you have not heard back from us after 5 days from the closing date please assume your application has been unsuccessful.
CLOSING DATE: Friday 31 January 2025
Store Manager employer: Wheelbase Cycles
Contact Detail:
Wheelbase Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the WHEELBASE brand ethos and culture. Understanding their commitment to openness, inclusivity, and community will help you align your leadership style with their values during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your ability to deliver exceptional customer service and lead a team effectively. Highlight specific situations where you resolved customer complaints or improved team dynamics.
✨Tip Number 3
Demonstrate your passion for cycling! Share your personal experiences or knowledge about cycling, as this will resonate well with the hiring team and show that you are genuinely interested in the industry.
✨Tip Number 4
Research the local market and understand the target customers of WHEELBASE North East. Being able to discuss how you would maximize profitability and cater to customer needs will set you apart from other candidates.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail experience and any leadership roles you've held. Emphasize your ability to deliver exceptional customer service and your passion for cycling.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the ideal candidate for the Store Manager position. Mention specific examples of how you've successfully led teams, managed stock control, and created a positive work environment.
Showcase Your Business Acumen: Demonstrate your understanding of the retail market and how you can maximize profitability for the store. Include any relevant metrics or achievements from your past roles that showcase your business sense.
Highlight Your Communication Skills: Since the role requires excellent communication and relationship-building skills, provide examples in your application of how you've effectively resolved customer complaints or led team meetings.
How to prepare for a job interview at Wheelbase Cycles
✨Show Your Passion for Cycling
Since the role is at a cycling-focused store, make sure to express your enthusiasm for cycling. Share personal experiences or stories that highlight your passion and how it aligns with the WHEELBASE brand ethos.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and develop employees through training and mentoring.
✨Understand Retail Metrics
Be ready to discuss your understanding of retail performance metrics. Highlight your experience with stock control, sales targets, and how you have maximized profitability in previous roles.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of specific instances where you've resolved customer complaints or improved customer satisfaction. This will show your capability to deliver a best-in-class customer experience.
