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- Tasks: Enhance customer service by maintaining relationships and addressing homeowner concerns.
- Company: Regional house builder in Banbury with a focus on customer satisfaction.
- Benefits: Full-time role with structured hours and opportunities for training and development.
- Why this job: Make a real difference in homeowners' lives while developing your customer service skills.
- Qualifications: Experience in customer service, strong communication skills, and attention to detail.
- Other info: Office-based role with occasional site visits for hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
A regional house builder in Banbury is looking for a Customer Care Coordinator to enhance customer service after sales. This full-time office-based role requires maintaining relationships with homeowners and ensuring defects are addressed promptly.
The ideal candidate must have experience in customer service, excellent communication skills, and a keen eye for detail.
Working hours are Monday to Thursday 8:30 - 17:00 and Friday 8:30 - 16:00, with occasional site visits for training and development.
After-Sales Customer Care Coordinator in Banbury employer: Wheatstone Solutions
Contact Detail:
Wheatstone Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Customer Care Coordinator in Banbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we’d handle tricky situations with homeowners, so think of examples that highlight our communication skills and attention to detail.
✨Tip Number 3
Dress the part! Even if it’s an office job, looking professional can make a great first impression. Let’s show them we’re serious about this role as a Customer Care Coordinator.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. It shows we’re keen and appreciate the opportunity to chat about the role.
We think you need these skills to ace After-Sales Customer Care Coordinator in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've maintained relationships in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the After-Sales Customer Care Coordinator role. Share specific examples of how you've addressed customer concerns in the past.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wheatstone Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the regional house builder. Understand their values, recent projects, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to maintain relationships with homeowners and address defects promptly.
✨Communicate Clearly and Confidently
As a Customer Care Coordinator, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and how they relate to the job.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or training opportunities. This shows that you're engaged and serious about the position, plus it helps you assess if the company is the right fit for you.
