At a Glance
- Tasks: Lead the front of house team and ensure exceptional customer service.
- Company: Join The Wheatsheaf, a beloved community pub in Esher Green.
- Benefits: Enjoy weekly pay, free meals, 28 days holiday, and discounts at Young’s pubs.
- Other info: Be part of a family-friendly pub culture with amazing tips!
- Why this job: Unlock your potential with career pathways and training in a supportive environment.
- Qualifications: Passion for customer service and team training is essential.
Supervisor
Nestled on Esher Green you'll find The Wheatsheaf, our community pub and well-loved local. Our family-friendly pub is a favourite for drinkers and diners alike, who can relax in our spacious bar, restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials, made fresh in our kitchen. At Wheatsheaf, we're passionate about developing our team, and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
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Supervisor in Esher employer: Wheatsheaf, Esher
At The Wheatsheaf, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that prioritises the growth and development of our team members. Located in the heart of Esher Green, we offer a range of benefits including access to career pathways, apprenticeships, and training courses, alongside free meals and generous discounts at all Young’s pubs. Join us for a rewarding experience where you can thrive in a friendly environment while serving our community with passion and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Esher
✨Tip Number 1
Familiarise yourself with The Wheatsheaf's menu and values. Understanding the seasonal British classics they offer will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Be prepared to share specific examples of how you've built rapport with customers and handled challenging situations, as this is crucial for a Supervisor role.
✨Tip Number 3
Demonstrate your leadership skills. Think of instances where you've successfully trained or mentored team members, as this aligns with their focus on developing staff and ensuring exceptional service.
✨Tip Number 4
Research the company culture at Young’s pubs. Showing that you understand and align with their values will make you a more attractive candidate, so be ready to discuss how you can contribute to their community-focused environment.
We think you need these skills to ace Supervisor in Esher
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what The Wheatsheaf is looking for in a Supervisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV:Customise your CV to reflect your experience in hospitality and customer service. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your commitment to exceptional customer service. Mention how your values align with those of The Wheatsheaf and express your enthusiasm for the role.
Proofread Your Application:Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Wheatsheaf, Esher
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Highlight Training Experience
Since training your team is crucial, be ready to talk about any experience you have in mentoring or training others. Discuss how you ensure your team has the knowledge to delight customers.
✨Research The Wheatsheaf
Familiarise yourself with The Wheatsheaf's menu, values, and community involvement. Showing that you understand the pub's culture and offerings will demonstrate your genuine interest in the position.
