At a Glance
- Tasks: Ensure healthy homes by providing expert advice on damp, mould, and compliance.
- Company: Join Wheatley Solutions, a values-driven organisation making a real difference.
- Benefits: Competitive salary, pension scheme, generous leave, and wellness support.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a positive impact on people's lives while advancing your career.
- Qualifications: Degree or relevant experience in housing, with strong customer service skills.
The predicted salary is between 47785 - 52176 € per year.
Wheatley Solutions is a values-driven organisation that makes a difference to people’s lives. We are looking for a Healthy Homes Surveyor.
About the role:
The role has a focus on providing independent, risk-based landlord assurance to protect customer health and wellbeing, ensure regulatory compliance and support effective Healthy Homes delivery. As a key technical specialist within the Healthy Homes Team, the role acts as an escalated point of expertise for recurring, complex, high-risk cases. You will provide enhanced technical support to City Building Healthy Homes Inspectors, identifying root causes of damp, mould and condensation and advising on effective, sustainable solutions. You will demonstrate a robust approach to landlord assurance and compliance, ensuring all activity aligns with relevant legislation, regulatory requirements, policies and procedures. This includes undertaking surveys, providing clear technical advice, maintaining accurate records and ensuring appropriate follow-up actions to protect customers and housing stock. A strong understanding of the health, wellbeing and social impacts associated with damp and mould is essential. You will deliver a high standard of customer service, particularly where customers may be living in challenging circumstances, ensuring communication is professional, empathetic and customer-focused at all times.
Who are we looking for?
- Degree and/or professional qualification in a relevant discipline or a demonstrable level of experience and track record in a similar role within a regulated housing environment
- Proven track record of delivering excellent customer services within social housing and repairs service in a performance driven environment
- Excellent numeracy skills and ability to interpret evolving legislation and procedures
- Proven experience in contract/project management
- Experience of setting and managing project budgets
- Experience of managing and co-ordinating consultant teams as required
- Experience of working with contractors to drive continuous improvement around work processes and value for money
- Proficient professional knowledge and track record in the inspection of building investment and repair works that minimises risk for non-compliance
- Knowledge of the regulatory framework for Registered Social Landlords
- Recognised project management or a related qualification
- Full UK driving licence
The benefits we offer:
We offer a sector-leading benefits package. The successful candidate will receive:
- a rewarding career with a competitive salary
- access to a contributory pension scheme
- excellent leave entitlements
- enhanced maternity, paternity, adoption and shared parental leave
- contributions towards dental, optical, driving lessons and more
- access to staff inclusion networks promoting an inclusive workplace
- 24/7 access to our employee assistance programme
Committed to inclusion:
At Wheatley, we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.
Closing date: 1st April 2026 at 5pm
Healthy Homes Surveyor employer: WHEATLEY GROUP
Wheatley Solutions is an exceptional employer that prioritises the health and wellbeing of its employees while making a significant impact on the community. Located in Glasgow, we offer a supportive work culture with a strong focus on inclusion, professional development, and a sector-leading benefits package, including competitive salaries and comprehensive leave entitlements. Join us as a Healthy Homes Surveyor to be part of a values-driven organisation dedicated to improving lives and fostering a diverse workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Healthy Homes Surveyor
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Wheatley Solutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of damp, mould, and health impacts. Show us you’re not just a candidate, but a passionate advocate for customer wellbeing!
✨Tip Number 3
Practice your communication skills. You’ll need to demonstrate empathy and professionalism, especially when discussing sensitive issues with customers. Role-play with a friend if you can!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Healthy Homes Surveyor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Healthy Homes Surveyor role. Highlight your relevant experience and qualifications that align with the job description. We want to see how your skills can make a difference in our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer health and wellbeing. Share specific examples of your past work that demonstrate your expertise in handling complex cases.
Showcase Your Customer Service Skills:Since delivering excellent customer service is key, make sure to include examples of how you've provided support in challenging situations. We love candidates who can communicate professionally and empathetically!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there!
How to prepare for a job interview at WHEATLEY GROUP
✨Know Your Stuff
Make sure you brush up on your knowledge of damp, mould, and condensation issues. Understand the health impacts associated with these problems and be ready to discuss how you would approach complex cases. This will show that you're not just familiar with the theory but can apply it practically.
✨Showcase Your Customer Service Skills
Since this role involves working closely with customers, prepare examples of how you've delivered excellent customer service in challenging situations. Think about times when you had to communicate empathetically and professionally, especially in a regulated housing environment.
✨Familiarise Yourself with Regulations
Get to grips with the relevant legislation and regulatory requirements for Registered Social Landlords. Being able to discuss these confidently will demonstrate your commitment to compliance and your understanding of the role's responsibilities.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
