Wheatley Homes Glasgow is seeking a Healthy Homes Customer Experience Assistant to join the Repairs Team. You will engage customers across phone, text and email, taking ownership of enquiries and providing empathetic, professional service to progress cases and resolve issues at the first point of contact where possible.
You will help customers experiencing damp and wider Healthy Homes issues, ensuring timely updates, maintaining accurate records and collaborating across teams to deliver a
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Healthy Homes CX Specialist — Empathy in Action (Glasgow) employer: Wheatley-Group
Wheatley 360 is an excellent employer that prioritises a values-driven work culture, fostering teamwork and community engagement in Dumfries. With a permanent position offering a competitive salary and a commitment to employee growth, you will have the opportunity to make a meaningful impact while enjoying a supportive environment that values outstanding customer service.
