Wheatley Homes Glasgow is seeking a Healthy Homes Customer Experience Assistant to join our Repairs Team in Glasgow. You will engage with customers via telephone, SMS and email, taking ownership of enquiries and delivering a professional, empathetic service while resolving issues at the first point of contact wherever possible.
You will support customers experiencing damp and Healthy Homes issues, monitor cases, provide updates, and escalate risks to ensure cases progress within timescales and
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Healthy Homes CX Assistant (Temporary) – Glasgow employer: Wheatley-Group
Wheatley 360 is an excellent employer that prioritises a values-driven work culture, fostering teamwork and community engagement in Dumfries. With a permanent position offering a competitive salary and a commitment to employee growth, you will have the opportunity to make a meaningful impact while enjoying a supportive environment that values outstanding customer service.
