At a Glance
- Tasks: Support local housing services and manage essential administrative tasks.
- Company: Join Wheatley Solutions, a values-driven organisation making a real difference.
- Benefits: Competitive salary, pension scheme, generous leave, and wellness support.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
- Why this job: Be part of a team that impacts lives and fosters community connections.
- Qualifications: Strong organisational skills and experience in high-quality administrative support.
The predicted salary is between 30000 - 40000 € per year.
Do you want to work with a values-driven organisation that makes a difference to people’s lives? Come and join Wheatley Solutions as a business support officer.
About the role
As a Business Support Officer, you will be a key support for local service delivery, working closely with Housing Officers and Head of Housing. This position is responsible for the administration and maintenance of the Integrated Housing Management (IHM) system, ensuring data accuracy, timely rent payments, and efficient processing of housing applications. The role also oversees agency invoicing and Integrated Purchase Order System (IPOS), and supports various housing initiatives including Homestake, Shared Ownership, and Non Standard Lets. The postholder will foster strong partnerships with local authorities and external agencies, coordinating joint projects and ensuring seamless communication. Additionally, they will ensure accurate updates to the Universal Credit (UC) portal and provide support to internal users of housing systems.
Who are we looking for?
The ideal candidate will have strong organisational skills, keen attention to detail, and the ability to juggle a variety of tasks efficiently. Experience in delivering high-quality administrative support is essential, as is proficiency in Microsoft Office applications and related systems. Excellent communication skills are required to work effectively with colleagues and stakeholders. A proactive attitude, a commitment to exceptional customer service, and the ability to handle confidential information with discretion are all key attributes for this role.
The benefits we offer
We offer a sector-leading benefits package. The successful candidate will receive: a rewarding career with a competitive salary; access to a contributory pension scheme; excellent leave entitlement; enhanced maternity, paternity, adoption and shared parental leave; contributions towards dental, optical, driving lessons and more; access to staff inclusion networks promoting an inclusive workplace; and 24/7 access to our employee assistance programme.
Committed to inclusion
At Wheatley, we are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.
Closing date: Monday, 1 June 2026 at 5pm
If you think you have what it takes to make this role a success, find the detailed role profile and apply by selecting the s1jobs apply button.
Business Support Officer in Edinburgh employer: WHEATLEY GROUP
Wheatley Solutions is an exceptional employer that prioritises making a positive impact on people's lives while fostering a supportive and inclusive work culture. As a Business Support Officer, you will benefit from a competitive salary, a comprehensive benefits package, and numerous opportunities for professional growth, all within a values-driven organisation committed to diversity and community representation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Wheatley Solutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Wheatley Solutions and their values. Show us how your skills align with their mission to make a difference in people's lives.
✨Tip Number 3
Practice common interview questions and have examples ready that showcase your organisational skills and attention to detail. We want to see how you handle multiple tasks!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re genuinely interested in the role.
We think you need these skills to ace Business Support Officer in Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can contribute to our mission at Wheatley Solutions!
Show Off Your Organisational Skills:Since this role requires strong organisational skills, give examples in your application that demonstrate your ability to manage multiple tasks efficiently. We love seeing how you handle a busy workload!
Highlight Your Communication Skills:Effective communication is key for this position. Use your application to showcase your ability to work well with colleagues and stakeholders. We’re all about teamwork here at Wheatley!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at WHEATLEY GROUP
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Business Support Officer. Familiarise yourself with the Integrated Housing Management system and how it impacts service delivery. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated strong organisational skills and attention to detail. Think about times when you successfully managed multiple tasks or projects, as this is crucial for the role. Be ready to discuss how you prioritise tasks and ensure accuracy in your work.
✨Communicate Effectively
Since excellent communication skills are essential, practice articulating your thoughts clearly. You might be asked about how you would handle communication with colleagues and external agencies, so have some scenarios in mind. Remember, it's not just about what you say, but how you say it!
✨Emphasise Your Customer Service Commitment
Wheatley Solutions values exceptional customer service, so be prepared to discuss how you've gone above and beyond for customers in previous roles. Share specific examples that highlight your proactive attitude and ability to handle confidential information with discretion.
