At a Glance
- Tasks: Manage retirement complexes, ensuring safety and wellbeing of tenants while promoting tech access.
- Company: Wheatley Homes East is dedicated to providing excellent housing services for older people.
- Benefits: Enjoy a competitive salary, generous leave, and a top-notch employee benefits package.
- Other info: We celebrate diversity and encourage applications from under-represented groups.
- Why this job: Join a caring team focused on customer service and making a positive impact in the community.
- Qualifications: Two years' experience in retirement housing management and relevant qualifications are required.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Retirement Housing Manager
Salary: £30,991 per annum
Location: Royston Mains Close
Duration: Permanent
Work pattern: 35 hours per week, Monday to Friday
Wheatley Homes East has a great opportunity for an experienced and caring professional to join the team as a Retirement Housing Manager.
Our Retirement Housing Managers are responsible for the safety and security of our retirement complexes; they work closely with Housing Officers and our Customer First Centre to promote the safety and wellbeing of our tenants. Our Retirement Housing Managers also work with our customers to help them use technology and access the online services available to them.
We’re looking for people who:
- are able to work on their own initiative;
- can respond to a crisis situation, in a calm and practical manner;
- are enthusiastic and caring person;
- are passionate about delivering excellent customer service; and
- can work collaboratively with our customers and partner agencies to achieve positive outcomes for our customers.
Applicants should have:
- at least two years’ experience in managing a retirement or similar scheme;
- a qualification in Housing at SVQ2 level or equivalent, or willing to work towards qualification;
- excellent interpersonal skills;
- knowledge of older people’s services;
- be able to clearly demonstrate awareness and commitment to ethos of retirement housing;
- elementary food hygiene certificate;
- previous experience of managing staff;
- basic IT skills; and
- demonstrative experience of managing a challenging workload.
We offer a generous salary, excellent annual leave and public holiday entitlement and a sector-leading employee benefits package.
This post is subject to a Basic Disclosure check.
For further information and to view supporting documents, please select the s1jobs apply button to be redirected to our website.
Closing date: Tuesday 22 July 5pm
Committed to inclusion
At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.
We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.
Retirement Housing Manager in Edinburgh employer: Wheatley Care
Wheatley Homes East is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and tenants. As a Retirement Housing Manager in Royston, you will benefit from a competitive salary, generous annual leave, and a comprehensive employee benefits package, all while making a meaningful impact in the lives of older adults. With a commitment to diversity and professional growth, Wheatley encourages its staff to develop their skills and thrive in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retirement Housing Manager in Edinburgh
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by older people in housing. This will not only help you understand the role better but also allow you to demonstrate your commitment to their wellbeing during any discussions.
✨Tip Number 2
Network with professionals in the retirement housing sector. Attend relevant events or join online forums where you can connect with others in the field, as this can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed crises or challenging situations. Being able to share specific examples will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Research Wheatley Homes East and their approach to retirement housing. Understanding their values and ethos will enable you to align your responses during interviews, demonstrating that you're a great fit for their team.
We think you need these skills to ace Retirement Housing Manager in Edinburgh
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Retirement Housing Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience:Make sure to emphasise your two years of experience in managing a retirement or similar scheme. Provide specific examples of how you've successfully managed staff and handled challenging workloads.
Showcase Interpersonal Skills:Since excellent interpersonal skills are crucial for this role, include examples of how you've effectively communicated and collaborated with customers and partner agencies in previous positions.
Demonstrate Commitment to Customer Service:Illustrate your passion for delivering excellent customer service by sharing anecdotes that showcase your caring nature and ability to respond calmly in crisis situations.
How to prepare for a job interview at Wheatley Care
✨Show Your Caring Nature
As a Retirement Housing Manager, it's crucial to demonstrate your caring attitude. Share examples from your past experiences where you went above and beyond to support tenants or resolve issues, showcasing your empathy and commitment to their wellbeing.
✨Highlight Your Crisis Management Skills
Prepare to discuss specific situations where you successfully managed a crisis. Employers want to see how you remain calm under pressure and what practical steps you took to ensure the safety and security of residents.
✨Demonstrate Your IT Proficiency
Since the role involves helping customers access online services, be ready to talk about your basic IT skills. Mention any relevant experience with technology that can assist older people, as this will show your ability to bridge the digital divide.
✨Emphasise Team Collaboration
Wheatley Homes East values teamwork, so be prepared to discuss how you've worked collaboratively with others in previous roles. Highlight any partnerships with agencies or community organisations that led to positive outcomes for customers.
