At a Glance
- Tasks: Support individuals in stabilising housing and accessing essential services.
- Company: Wheatley Care, dedicated to creating inclusive environments.
- Benefits: Competitive salary, pension scheme, generous leave, and wellness support.
- Other info: Comprehensive training and ongoing development opportunities available.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in support roles and understanding of Health and Social Care Standards.
The predicted salary is between 30000 - 40000 £ per year.
Closing date: 3 July 2026 at 5pm
Contract: Permanent
Location: Dumfries
Hours: Full time – Shift work between 9am and 7pm and every 6th Saturday 9-5
About the role
The service provides accommodation and support to single homeless people 16+ and homeless couples 16+ living in our Temporary Supported accommodation. Referrals are made by D & G Homeless Department. The service provides a Housing Support Service with the goal of supporting individuals to develop the skills for independent living and to identify suitable accommodation for move on. Staff work alongside external agencies to ensure that the housing needs of each individual are met. Our approach is trauma‑informed, person‑centred, and strengths‑based, ensuring that individuals feel safe, respected, and supported to move forward positively.
Who are we looking for?
Health and Wellbeing Co‑ordinators play a key role in supporting customers to stabilise their housing situation and access the services they need. This includes providing practical and emotional support, helping customers to claim appropriate benefits, register with local housing providers, and access wider community resources. Where specialist input is required, staff work closely with partner agencies to ensure coordinated and effective support. All staff receive comprehensive training to ensure they are equipped to meet the needs of our customers. This includes a full induction programme delivered by Wheatley Care, alongside a local service induction and supported shadowing within the service. Ongoing training and development opportunities are provided to support staff in their role and professional development.
The ideal candidate will have experience in a similar support environment and a sound understanding of the Health and Social Care Standards. They will work in a trauma‑informed, objective and non‑discriminatory way, recognising the impact of trauma and supporting individuals with empathy, dignity and respect. The postholder will demonstrate a strong commitment to working positively with a diverse range of people, supporting individuals to live safe, fulfilling and independent lives.
The benefits we offer:
- Competitive salary
- Contributory pension scheme
- Excellent leave entitlements
- Enhanced maternity, paternity, adoption and shared parental leave
- Contributions towards dental, optical, driving lessons and more
- Access to staff inclusion networks promoting an inclusive workplace
- 24/7 access to our employee assistance programme
Committed to inclusion
Wheatley Care is always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings the organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under‑represented groups. We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, or on behalf of Wheatley Care, please contact recruitment@wheatley-care.com.
Health and Wellbeing Co-ordinator (Dumfries) employer: Wheatley Care
Wheatley Care is an exceptional employer located in Dumfries, dedicated to fostering a supportive and inclusive work environment for its Health and Wellbeing Co-ordinators. With a strong commitment to employee development, comprehensive training programmes, and a range of benefits including competitive salaries and generous leave entitlements, Wheatley Care empowers its staff to make a meaningful impact in the lives of vulnerable individuals while promoting personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Health and Wellbeing Co-ordinator (Dumfries)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Wheatley Care.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Wheatley Care!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Wheatley Care, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Wheatley Care or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Health and Wellbeing Co-ordinator (Dumfries)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Wheatley Care:Before hitting send, make sure to tailor your application specifically to Wheatley Care! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Wheatley Care
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
