At a Glance
- Tasks: Manage daily e-commerce operations and optimise website performance for a leading brand.
- Company: Join a market leader in the e-commerce space based in Farringdon, London.
- Benefits: Gain valuable experience in a fast-paced environment with potential for contract extension.
- Other info: Collaborate with diverse teams across Europe and enhance your project management skills.
- Why this job: Be at the forefront of digital merchandising and make a real impact on online consumer experiences.
- Qualifications: Experience in e-commerce trading and strong skills in Magento required.
The predicted salary is between 34650 - 42350 £ per year.
My client, a market leader with their product, is looking to recruit an E-Commerce Manager on an initial 4-month contract basis. The role can be described as follows:
The Role:
As E-Commerce Manager, you will be responsible for the day-to-day trading, merchandising, maintenance and ongoing optimisation of my client's website. The website is a critical part of the consumer journey and a key driver of our commercial performance. You will work closely with Commercial, Marketing, CRM, Technology and European e-commerce teams to ensure that our product ranges, promotions and campaigns are translated into compelling and effective online experiences. You will combine strong operational execution with consumer insight and a continuous-improvement mindset.
Key Responsibilities:
- Website Trading and Merchandising
- Own the daily trading and execution of the promotional plan across the website
- Manage the listing, removal, organisation and presentation of products, promotions and content across the homepage, product display pages and product listing pages
- Ensure website content, pricing, availability and promotional messaging are accurate, consistent and delivered on time
- Maintain high standards of digital merchandising across kegs, machines, bundles and merchandise
- Champion a consumer-first approach throughout the online journey
- Identify and resolve website issues quickly, working with relevant technical and operational teams
- Website Optimization and Digital Development
- Drive continuous improvement of the website and wider e-commerce experience
- Use customer, trading and behavioural data to identify opportunities to improve conversion, engagement and commercial performance
- Develop clear recommendations for the quarterly technology and website roadmap
- Lead optimization initiatives from initial idea and business case through to implementation and performance review
- Define, track and report key website metrics, performance trends and test results
- Present website performance, insights and priorities to senior stakeholders each month
- Collaborate with e-commerce teams across Europe to share best practice, learnings and scalable solutions
- Commercial Planning
- Play a leading role within the Commercial Team, contributing creative and ambitious ideas to the promotional planning process
- Advise on how commercial plans, campaigns and product launches should be executed online
- Provide data-led recommendations on product ranging, promotional mechanics, bundles and website placement
- Partner with CRM, Social, Brand and Content teams to strengthen email marketing and social content strategies
- Ensure that activity across the website, email and social channels creates a consistent and effective consumer journey
Skills / Experience:
- Previous experience in e-commerce trading, digital merchandising and website management
- High levels of competency in Magento
- Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment
- A general manager mindset, with a willingness to take ownership beyond the immediate responsibilities of the role
- Strong stakeholder-management skills and the ability to influence cross-functional teams
- Excellent attention to detail and a commitment to executional excellence
- A proactive approach to identifying problems and delivering solutions
If this exciting opportunity could be of interest, please let me know ASAP. Interviews can be arranged on short notice.
E-Commerce Manager in London employer: WHD
Join a forward-thinking company in Slough that values innovation and continuous improvement, making it an excellent employer for Chemical Engineers. With a collaborative work culture that encourages creativity and problem-solving, employees are empowered to drive technical development and contribute to tailored solutions that exceed customer expectations. The company offers ample opportunities for professional growth and development, ensuring that your career progresses alongside the exciting advancements in their niche product offerings.
