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- Tasks: Join us as a Technical Consultant, implementing SQL solutions and supporting customers daily.
- Company: WHD Consulting Ltd. is a dynamic firm focused on delivering innovative tech solutions to clients.
- Benefits: Enjoy a hybrid work model with 3 days onsite and 2 days remote, plus great corporate perks.
- Why this job: Be part of a team that values customer relationships and drives impactful tech implementations.
- Qualifications: Experience in SQL and project management, along with strong communication skills, is essential.
- Other info: This is a permanent full-time role, perfect for motivated self-starters looking to grow.
The predicted salary is between 28800 - 43200 £ per year.
1 day ago Be among the first 25 applicants
Direct message the job poster from WHD Consulting Ltd.
Technical Consultant (SQL) – Maidenhead – Permanent
I am looking for an analyst with experience of SQL in a support environment for a company near Maidenhead. 3 days onsite, 2 days remote.
Our engineers are our direct link to our customers. They partner with our customers to implement systems in their businesses. Our professional services team is responsible for helping each customer realize the ROI on our products through streamlined, best-practice business processes. Our product suite offers a vast array of capabilities, and the professional services team is there to help the customers put those capabilities into action.
Responsibilities:
- Use disciplined project management methodology and tools with a high level of discretion to implement and configure increasingly larger and more complex enterprise products to solve customer business needs
- Scoping and estimation of effort required for small and medium implementation projects
- Provide excellent high-touch customer service, building strong relationships and ensuring that each customer is a reference
- Maintain a high level of customer satisfaction (based upon survey scores)
- Troubleshoot implementation issues
- Configure, test and refine multiple interacting system modules
- Liaise with customer and third-party IT teams regarding connectivity (e.g. file or API-based transfer of data)
- Understand overall technical aspects of company software, including application architecture and infrastructure
- Increase knowledge and experience to become a subject matter expert in products and services and their application in a business environment
Skills:
- Technical implementation experience exhibited by working independently on projects
- Proficiency in Microsoft Office Suite, and advanced Excel skills
- Knowledge of SQL
- Highly motivated self-starter with a desire to solve problems and help others
- Strong written and verbal communication skills
- Ability to independently work as a contributing member in a high-paced and focused team
- Ability to multi-task and prioritize tasks
- Strong problem-solving and analytical skills with the ability to work under pressure
If this sounds of interest, please apply today.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Appliances, Electrical, and Electronics Manufacturing
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Technical Consultant employer: WHD Consulting Ltd.
Contact Detail:
WHD Consulting Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant
✨Tip Number 1
Familiarise yourself with the specific SQL tools and technologies mentioned in the job description. Being able to discuss your experience with these tools during an interview will show that you're not only qualified but also genuinely interested in the role.
✨Tip Number 2
Research WHD Consulting Ltd. and their product suite thoroughly. Understanding their offerings and how they help customers can give you a significant edge in interviews, allowing you to tailor your responses to align with their business goals.
✨Tip Number 3
Prepare examples of past projects where you've successfully implemented technical solutions or provided high-touch customer service. Be ready to discuss how you managed challenges and ensured customer satisfaction, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of WHD Consulting Ltd. on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
We think you need these skills to ace Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your SQL experience and any relevant technical implementation projects. Use specific examples that demonstrate your problem-solving skills and ability to work under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Technical Consultant role and explain how your skills align with the responsibilities outlined in the job description. Mention your customer service experience and your ability to build strong relationships.
Showcase Your Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Consider including examples of how you've effectively communicated with customers or team members in past roles.
Highlight Relevant Projects: If you have experience with project management methodologies, be sure to mention it. Discuss any specific projects where you implemented complex systems or worked with third-party IT teams, as this will demonstrate your capability to handle the responsibilities of the position.
How to prepare for a job interview at WHD Consulting Ltd.
✨Showcase Your SQL Skills
Since the role requires proficiency in SQL, be prepared to discuss your experience with it. Bring examples of how you've used SQL in previous projects, especially in troubleshooting or implementing solutions.
✨Demonstrate Problem-Solving Abilities
The job involves solving complex customer issues. Prepare to share specific instances where you've successfully resolved problems under pressure, highlighting your analytical skills and approach.
✨Emphasise Customer Service Experience
As a Technical Consultant, building strong relationships with customers is key. Be ready to talk about your past experiences in customer service, focusing on how you maintained high satisfaction levels.
✨Understand the Company’s Product Suite
Familiarise yourself with WHD Consulting Ltd.'s products and services. Showing that you understand their offerings and how they can benefit customers will demonstrate your genuine interest in the role.